Financial Assistant STS, OTC (Perm, Japanese Speaking)

PERSOLKELLY Singapore Pte Ltd (Formerly Kelly Services Singapore Pte Ltd); Singapore; On-site; SGD 50,000 - 90,000; Full time

Job summary

An established industry player seeks a dedicated professional to manage Source to Settle (STS) and Order to Cash (OTC) services, primarily focusing on the Japan market. This role involves ensuring compliance with GAAP, maintaining service standards, and engaging with diverse stakeholders. The ideal candidate will possess strong interpersonal skills, be proficient in Japanese, and have a solid background in finance or accounting. Join a dynamic team that values integrity and excellence, where you can make a significant impact while enhancing your career in a collaborative environment.

Qualifications

• 3+ years of experience in financial shared services preferred.
• Japanese-speaking candidates are required for customer interactions.
• Strong understanding of accounting principles is essential.

Responsibilities

• Handle STS & OTC processes professionally and resolve outstanding items.
• Prepare month-end closing procedures with high quality.
• Evaluate processes and recommend improvements for efficiency.

Skills

Interpersonal Skills

Problem-Solving

Communication Skills

Japanese Language

Time Management

Teamwork

Education

Accounting / Finance / Business Degree

ACA/ACCA/CPA Qualification

Tools

SAP

Microsoft Excel

Microsoft Outlook

Microsoft Word

Job description

General Job Requirements:

Based in Singapore and reporting to the market STS Lead of APAC Global Financial Solutions (GFS), this position will be responsible for the delivery of Source to Settle (STS) & Order to Cash (OTC) services mainly focusing on Japan market (or other markets per business needs).

The customers for the STS process will be represented by Finance Business Partners of respective market and will also include the Finance and business users of the process along with suppliers.

The customers for the OTC process will be represented by the finance of respective market, commercial finance and commercial operations. STS processes include but not limited to handling of supplier’s onboarding requests, PO administration, supplier invoice processing, employees’ expense claims, Corporate Card handling, payment processing, month-end processes for APAC markets. OTC processes include but not limited to Customer and Credit Maintenance, Cash Application, Debt Collection, Credit review, Order Management, month-end processes for APAC markets.

Position Specific Job Requirements:

• Able to handle STS & OTC processes in a professional manner; ability to follow up and resolve outstanding items and exceptions in a timely basis.
• Contribution to the definition of service standards and continuous management of service level agreements with internal stakeholders and external vendors.
• Contribution to the definition and maintenance of key performance indicators (KPIs) and the establishment of a continuous improvement culture.
• Ensure financial records are in compliance with GAAP. Consistently maintains appropriate internal controls and upholds company policies & procedures including Worldwide Controller’s manual.
• Responsible for the timely preparation of the month end closing procedures for Japan (or other markets per business needs) in high quality.
• Interacts successfully with internal and external auditors by providing timely & accurate data and communication.
• Evaluates processes and recommends & implements process improvements.
• Interacts successfully with non-financial personnel; ensure proper training and development objectives are met.
• Excellent interpersonal skills - the ability to work effectively across multiple functions and different cultures.
• Ability to quickly establish credibility with and influence diverse audiences.
• Any ad hoc tasks as assigned.
• Possibility of the scope change due to business needs.
• Potential job rotation.

Knowledge, experience, competencies:

• 3+ years working experience (experience in financial shared services is preferable).
• We seek Japanese-speaking candidates who are required to serve Japanese-speaking customers.
• Accounting / Finance / Business degree is preferable.
• ACA/ACCA/CPA qualification is preferred.
• Must have a good understanding of accounting principles and practices.
• Experience in interacting with external and internal auditors along with detailed knowledge and experience of SOX Compliance is preferred.
• Working knowledge and experience of SAP or similar ERP product is preferred.
• Proficiency with Microsoft tools (Excel, Outlook, and Word) required.
• Self-driven with high levels of integrity, excellence and teamwork.
• Capable of managing multiple priorities simultaneously, working under pressure and to meet strict reporting deadlines.
• Excellent communication and interpersonal skills (oral, written, presentational).
• Demonstrates teamwork and collaborative approach to work.

We regret that only shortlisted candidates will be notified.