STORE MANAGER

Devialet; Singapore; On-site; USD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a dynamic retail manager to lead a luxury store team. This role involves driving sales performance, training staff, and ensuring exceptional customer experiences. You will collaborate with various departments to uphold brand standards and develop marketing strategies. If you thrive in a fast-paced environment and have a passion for luxury products, this opportunity is perfect for you. Join a team where your leadership and sales expertise will make a significant impact in a prestigious retail setting.

Qualifications

• 4-6 years in luxury retail with proven sales results.
• Experience in retail sales management and training is a plus.

Responsibilities

• Lead the retail team to achieve sales goals and maintain store image.
• Train and motivate the team, contributing to sales and marketing initiatives.

Skills

Luxury Retail Sales

Team Leadership

Communication Skills

Problem-Solving

Sales Management

Training Experience

Customer Service

Tools

MS Office

Job description

Job Description

• Be responsible for leading the retail team to achieve the assigned sales goals for the store and for each individual
• Work closely with the Senior Manager and/or the APAC Trainer to train and motivate the retail team, enhance team morale, and maintain a positive and efficient environment
• Ensure that store merchandising plans are correctly implemented and that the store image is maintained for the brand to be represented professionally
• Assist in understanding and identifying the needs and requirements of existing and potential customers, and share the information with the supervisor in a timely manner
• Contribute to the development of sales and marketing initiatives that will boost sales at the store
• Participate actively in training sessions to acquire the latest knowledge (products and technologies), then conduct in-store training sessions with the retail team
• Compile reports on traffic information, client demographics, commercial pitch efficiency, and processes for optimizing staff presence in the store
• Maintain good inventory control and track sales performance at different points of sales
• Work closely with all departments: Customer Support, HR, Finance, Operations, and Marketing to ensure corporate guidelines and procedures are adhered to within the team at the store
• Accomplish other tasks or achieve other KPIs as assigned by the company
  
  

Preferred Experience

• A minimum of 4-6 years of work experience in luxury retail as sales, with a proven track record of delivering outstanding sales results
• At least 2 years of experience in retail sales management, training experience is a plus
• Highly proficient in English, Mandarin is a plus. Other spoken language proficiency is welcome
• Leadership qualities with high ambitions
• Autonomy, problem-solving abilities, and entrepreneurial drive are essential
• Excellent written/verbal communication and interpersonal skills
• Strong computer skills such as MS Office (Word, Excel, and PowerPoint) and open to learning new software platforms
• Well-spoken, strong presentation and communication skills required
• Training, Workforce Management experience is a plus
• High energy to cope with a versatile and fast-paced environment
• Ability to represent the brand
• Interest or knowledge in Audio, luxury brands, and music would be an advantage
• Availability and flexibility to work (roster-based) to meet the needs of the business