Systems and Operations Executive

Izeem Pte Ltd; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A leading company is seeking a dedicated professional for operational and IT support roles. The successful candidate will manage inventory, provide technical assistance, and ensure effective user lifecycle management. This position requires strong problem-solving abilities and effective communication skills, making it ideal for those who thrive in dynamic environments.

Qualifications

• Experience in operations, IT support, or inventory management preferred.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Manage inflow and outflow of inventory and maintain stock accountability.
• Provide first and second-level technical support for staff.
• Support onboarding processes by provisioning IT hardware.

Skills

Problem-Solving

Organizational

Communication

Education

Diploma or Degree in Information Technology

Diploma or Degree in Business Operations

Tools

IT Systems Administration

Office Productivity Software

Job description

Key Responsibilities:

Operational & Inventory Management

• Manage the inflow and outflow of inventory and maintain accountability for all stock movements.

• Monitor inventory levels using stock cards, particularly for critical stock like CMP items, and proactively report low stock levels.

• Ensure timely and accurate execution of inventory transactions and documentation.

• Track incoming stock deliveries and notify relevant stakeholders upon arrival.

• Investigate discrepancies between received stock and purchase orders, and escalate as needed.

• Prepare stock and required documentation for local and overseas shipments.

• Replenish and manage spare stock inventory for operational vehicles.

IT Systems & Asset Management

• Calibrate hardware devices and support the configuration and management of software applications.

• Maintain accurate records of IT assets, including SIM cards, hardware, and software inventory.

• Track user access rights and ensure compliance with security policies.

• Provide first and second-level technical support for staff and escalate complex issues.

• Log and maintain technical support records in the ticketing system.

User Lifecycle Management

• Support onboarding processes by provisioning IT hardware and configuring user accounts, email, and access rights.

• Conduct proper offboarding procedures, including access termination, hardware recovery, and data archiving.

• Prepare and manage documentation related to IT and operations, including delivery orders.

Vendor Coordination & System Improvement

• Liaise with suppliers and partners to evaluate, test, and implement new hardware technologies and software solutions.

• Escalate issues or feedback to supervisors during system testing and implementation phases.

Qualifications:

• Diploma or Degree in Information Technology, Business Operations, or a related field.

• Experience in operations, IT support, or inventory management are preferred

• Strong problem-solving, organizational, and communication skills.

• Proficient in IT systems administration and office productivity software.

• Ability to manage multiple priorities in a fast-paced environment.