Supply Chain Senior/Executive

Mission of the role: The Supply Chain & Reporting Executive is primarily responsible to the Supply Chain Manager and the team in daily/weekly supply chain operational tasks and this includes all data collection, scrubbing, and identifying level 1 trends relating to supply chain and customer service operations. This role must also develop queries to extract data for department needs.

This role will be involved in discussions with peers and management to determine opportunities to streamline manual processes and develop automated relationships. This will eventually help to enhance reports and/or operational processes without an increase in operational expense, whenever possible.

Key Responsibilities:

• Perform data updates and extraction accurately on an ad-hoc, daily, weekly, monthly, and quarterly basis from multiple data sources and analyze large volumes of data for both Customer Service and Supply Chain.
• Work with the fulfillment center to ensure high level of data accuracy in inventories and stock movement. Ensure any reported discrepancies are resolved timely.
• Ensure accurate and timely issuance of Purchase Orders with U.S./China contract manufacturers as per ordering lead-time. Work with vendors to print and supply product labels to contract manufacturers / fulfillment centres on time.
• Coordinate product release with Regulatory and Quality partners before distribution can take place as part of the compliance control process.
• Liaise with Finance to ensure timely payment to contract manufacturers.
• Handle sample requests from internal stakeholders and liaise with the Fulfillment center to apply SAMPLE label before samples can be shipped out.
• Provide support in cycle count, compliance and SOP training, process improvements, participation in selection of logistics service providers, internal/external audits etc.
• Maintain proper filing and retention of all documents and forms (COA, cGMP certification, Trademark, Invoices, shipping documents, Product Release Forms, etc.)
• Assist on sourcing/ordering free gifts and orders follow-up.
• Perform other duties as assigned.

KEY QUALIFICATIONS

• Higher NITEC/Diploma/Degree in Supply Chain / Logistics Management or any other related field.
• Some experience in demand and supply planning, purchasing, materials management or logistics management is ideal.
• Advanced proficiency in Microsoft Excel/Google sheets with ability to create Pivot Tables, V-Lookups is essential.
• Strong attention to details is needed.
• Willing to work on routine reporting and data entry.
• Ability to act with a strong sense of urgency with excellent follow-up for resolution is crucial.
• Ability to collaborate and work effectively in a cross-functional, team environment is a plus.
• Good verbal and written communication skills are essential.
• Good work attitude and willingness to learn and take up new responsibilities is preferred.
• Ability to multitask and work under tight timelines is required.
• Flexibility to work outside of standard office hours is required at times (conference calls with U.S. contract manufacturers and logistics service providers).

TECHNICAL / PROFESSIONAL SKILLS

• Microsoft Office/ Google Suite
• MS SQL
• Any relevant report tools