Receptionist (Hospital)

ENVIRODYNAMICS SOLUTIONS PTE. LTD.; Singapore; On-site; SGD 30,000 - 45,000; Full time

Job summary

A leading healthcare support company in Singapore is seeking a dedicated administrative professional to enhance patient experiences and operational efficiency. The role involves managing patient journeys, providing administrative support, and ensuring data privacy. Ideal candidates will possess strong communication skills and be comfortable in a fast-paced hospital environment. This position offers a 2-year contract with potential for extension or permanent placement based on performance.

Qualifications

• Minimum GCE 'O' Level or equivalent qualification.
• Proficient in Microsoft Office and comfortable with multiple systems.

Responsibilities

• Manage patient admissions, discharges, and transfers.
• Support smooth flow of patient journeys and handle enquiries.
• Provide administrative support for day-to-day operations.

Skills

Communication

Customer Service

Interpersonal Skills

Multitasking

Education

GCE 'O' Level

Tools

Microsoft Office

SAP

Job description

Key Responsibilities:

• Maintain overall readiness of the department, including keeping workstations clean and well-organized, and ensuring adequate stationery supplies.
• Support the smooth flow of patient journeys by:
  Registering patients and updating next-of-kin (NOK) information.
  Handling patient enquiries professionally.
  Assisting with the admission process, including financial counselling and tracking bed requests.
• Manage patient admissions, discharges, and transfers. Tasks include updating the system, scheduling appointments, processing payments, and maintaining accurate patient records while ensuring data privacy and safety.
• Deliver value-added services that enhance operational efficiency and contribute to a positive experience for both patients and staff.
• Ensure timely and accurate registration of patients, while encouraging the use of self-service kiosks.
• Provide administrative support for day-to-day operations and departmental events.
• Assist with ad-hoc duties as assigned.
• Offer chaperone support to medical staff during consultations and prepare relevant documentation when needed.

Requirements:

• Minimum GCE “O” Level or equivalent qualification.
• Proficient in Microsoft Office and comfortable working with multiple systems (e.g., SAP experience is a plus).
• Strong communication, customer service, and interpersonal skills. Ability to speak an additional language is advantageous.
• Able to multitask and work efficiently in a fast-paced environment.
• Comfortable working in a hospital environment and rotating across different clinics when required. Experience in hospitality or service-related industries is a plus.
• Contract Duration: 2 years, with the possibility of extension or permanent conversion based on performance.
  

Only shortlisted candidates will be notified

EnviroDynamics Solutions Pte Ltd I EA License No.: 12C6285

Ng Chin Shen I Reg. No: R25127347

Email CV to : [e-mail]