Executive/Senior Executive, Planning & Operations (3-year Contract), SMU Academy

Singapore Management University; Singapore; On-site; SGD 100,000 - 125,000; Full time

Job summary

An established industry player is seeking a dedicated individual to manage learning administration processes and coordinate logistics for various activities. This role involves supervising a team of course support staff, ensuring the effective administration of both face-to-face and online courses, and providing essential logistical and administrative support. The ideal candidate will have a service-oriented mindset, strong collaboration skills, and a proactive approach to optimizing processes for increased efficiency. Join a dynamic environment where your contributions will enhance the learning experience and support the success of Academy courses.

Qualifications

• Degree or Diploma holder with at least 2 years of relevant experience.
• Strong collaboration and communication skills for effective teamwork.

Responsibilities

• Manage learning administration processes and coordinate logistics.
• Supervise and manage Student Assistants for course support.

Skills

Service-oriented mindset

Attention to detail

Problem-solving

Collaboration skills

Communication skills

Education

Degree or Diploma

Job description

Responsibilities

• Manage the execution of learning administration processes.
• Co-ordinate logistics and arrange resources essential for various activities.
• Ensure the upkeep of training facilities and equipment.
• Supervise and manage Student Assistants (SAs) for course support.
• Provide administrative support, communicate with participants, and handle stakeholder management.
• Facilitate seamless operations of Academy courses through logistical and administrative support.
• Lead and manage a team of course support staff and student assistants.
• Manage both face-to-face and online courses, ensuring their effective administration.
• Occasionally required to work on weekday evenings or weekends; compensated with flexible time-off or off-days.

Qualifications

• Degree or Diploma holder with at least 2 years of relevant experience.
• Service-oriented mindset with keen attention to detail and proactive problem-solving.
• Strong collaboration and communication skills for effective teamwork and stakeholder engagement.
• Proactive interest in optimizing processes for increased efficiency.
• Preferred experience in training, administration, or course co-ordination.

Other Information

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.