Quality Assurance Manager

LIDL & KAUFLAND ASIA PTE. LIMITED; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A leading company in the retail sector is seeking a Quality Manager to oversee quality improvement projects and ensure product compliance. The successful candidate will have extensive experience in quality operations, strong negotiation skills, and a background in engineering or science. This role offers a competitive salary, a supportive environment, and opportunities for career progression.

Benefits

Annual wage supplement and discretionary bonus

Life Insurance

Medical Insurance

In-house training courses

Training sponsorship schemes

Competitive annual leave

Qualifications

• Minimum 6-8 years of work experience.
• At least 3 years in international EU/US trading or sourcing.
• Proficiency in MS Office, especially PowerPoint.

Responsibilities

• Lead and manage quality improvement projects.
• Collaborate with departments and suppliers.
• Analyze technical specifications for compliance.

Skills

Negotiation skills

Quality awareness

Project management

Personal initiative

Strong organizational skills

Adaptive communication skills

Education

Bachelor's degree in Engineering, Science, or related disciplines

Master's degree or higher (preferred)

Tools

MS Office

Job description

Objectives of this position:

• Ensure our products meet or exceed customer expectations.
• Drive continuous improvement in quality operations by leading projects that enhance processes, eliminate obstacles, and ensure product compliance.

What will you do?

• Lead and manage quality improvement projects to enhance processes and eliminate obstacles in quality operations.
• Collaborate with internal departments, suppliers, customers, and third parties to ensure seamless integration and communication.
• Develop and implement quality assurance strategies that align with product requirements, with a special focus on hard line products.
• Analyze and interpret technical specifications to ensure products meet quality standards and regulatory requirements.
• Review quality performance metrics, conduct root cause analysis, identify areas for improvement, and implement corrective actions.
• Provide technical expertise and guidance on product requirements to support the quality assurance team.
• Facilitate cross-functional meetings to drive quality initiatives and ensure stakeholder alignment.
• Stay updated on industry best practices and regulatory changes to continuously improve quality processes.
• Oversee, maintain, and improve the quality system and drive quality improvement programs.
Travel is required for this role.

What will you need?

• Minimum of 6-8 years of work experience.
• At least 3 years of experience working in international EU/US trading or sourcing offices, with exposure to hardlines/softlines product development, testing, or related tasks.
• Bachelor's degree or equivalent; a Master's degree or higher in Engineering, Science, or related disciplines is preferred.
• Proficiency in MS Office, especially advanced PowerPoint skills.
• Experience in project management.
• Strong understanding of quality processes.
• Negotiation skills.

Core skills / competencies:

• Personal initiative.
• Strong organizational skills.
• Quality awareness.
• Effective workload management.
• Team coordination and encouragement.
• Relationship maintenance.
• Adaptive communication skills.
• Information processing and relaying.

What you'll receive

We are dedicated to fostering a family-friendly culture and work environment. We are an equal opportunity employer and welcome applications from all qualified candidates. We ensure fair pay through non-discriminatory salary systems. Working at Lidl & Kaufland Asia offers rewarding opportunities, training, and career progression. We are accredited as a Fair and Progressive employer by TAFEP.

Market Leading Remuneration Package:

• Annual wage supplement and discretionary bonus.
• Life Insurance.
• Medical Insurance.

Supportive Environment:

• Out-of-office leave for important appointments.
• In-house training courses.
• Training sponsorship schemes.

Work-life Balance:

• 5-day workweek.
• Competitive annual leave.
• Participation in charity, community, and sporting events.

If you are not invited for an interview within 4 weeks, we regret that your application was not successful for this vacancy.

For more information, please visit: http://www.lidl.asia

Personal data collected will be used solely for recruitment purposes and destroyed after 12 months.