Air Freight Executive (Rotating Shit/Cargo Booking/Air Freight Operations)

CVista HR Consulting Pte Ltd; Singapore; On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a dedicated logistics professional to manage freight operations and customer relations. In this role, you will serve as the primary liaison for customers, ensuring efficient cargo movement and compliance with regulations. Your expertise in documentation and problem-solving will be crucial in delivering excellent service and maintaining accurate records. This position offers a dynamic work environment where your contributions will directly impact operational success. If you are passionate about logistics and thrive in a fast-paced setting, this opportunity is perfect for you.

Qualifications

• Minimum 4 years of experience in air freight operations.
• Strong advantage for candidates with airline coordination experience.

Responsibilities

• Liaise with customers for freight inquiries and shipment tracking.
• Prepare and manage shipping documentation and ensure compliance.

Skills

Freight Management

Customer Service

Documentation

Logistics Coordination

Problem Solving

Education

Diploma in Logistics

Degree in Supply Chain Management

Degree in Business Administration

Tools

Microsoft Excel

Microsoft Access

Job description

Working Location: Airline Road

Rotating Shift Arrangement

Responsibilities:

• Served as the main liaison for customers, managing freight inquiries, bookings, and end-to-end shipment tracking.

• Coordinated seamlessly with internal departments, carriers, and external vendors to ensure timely and cost-effective cargo movement.

• Handled customer complaints with professionalism, delivering prompt and effective resolutions to maintain service excellence.

• Prepared, reviewed, and managed key shipping documentation, including invoices, bills of lading, and import/export records.

• Monitored shipment status and proactively communicated updates, delays, or issues to customers.

• Supported freight rate negotiations and assisted in preparing accurate and competitive quotations.

• Maintained comprehensive and up-to-date customer records, ensuring accuracy and system integrity.

• Ensured strict compliance with customs regulations, industry standards, and internal company policies.

Requirements:

• A minimum of a Diploma or Degree in Logistics, Supply Chain Management, Business Administration, or a related field is preferred.

• At least 4 years of experience in booking, cargo handling, and documentation within air freight operations.

• Strong advantage for candidates with experience coordinating with airlines, ground handling agents, and co-loaders.

• Proficient in Microsoft Office applications, particularly Excel and Access.

• Open to Singaporean applicants only.

Qualified or interested candidates, please submit your updated resume in MS format by using the Apply Now Button or email to [e-mail]

Candidates are also encouraged to contact our office where our approachable Consultants will address any inquiries and advice you with relation to this job advertisement. Our dedicated HR Consultants will get in touch with shortlisted candidates for a confidential discussion!

R22103985 | EA License 16C7883