Frontend Systems Engineer, C3

NCS Pte. Ltd.; Singapore; On-site; USD 40,000 - 80,000; Full time

Job summary

An established industry player seeks a dedicated site system engineer to lead project activities and ensure system compliance with best practices. This role involves coordinating with stakeholders, conducting installations, and managing system changes effectively. The ideal candidate will possess strong troubleshooting skills and a background in Electrical or Electronics Engineering. Join a diverse and innovative team committed to harnessing technology for community impact and delivering large-scale projects across the Asia Pacific region.

Qualifications

• Experience in system configuration and maintenance in offline environments.
• Strong communication skills to liaise with stakeholders.

Responsibilities

• Coordinate with stakeholders for project activities and system installations.
• Conduct root cause analysis and implement corrective actions.

Skills

Frontend system configuration

Linux OS maintenance

Network troubleshooting

Communication skills

Education

Nitec in Electrical Engineering

Higher Nitec in Electronics Engineering

Diploma in IT

Job description

NCS is a leading technology services firm operating across the Asia Pacific region in over 20 cities. We provide consulting, digital services, technology solutions, and more. Our mission is to harness technology to create lasting value and impact for our communities, partners, and people. Our diverse workforce of 13,000 has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.

Key Responsibilities:

1. Perform site system engineer roles to coordinate with stakeholders for project activities.
2. Conduct deployment, installation, commissioning, integration, and testing activities on site.
3. Install, test, and implement systems according to specifications and service level requirements, ensuring compliance with industry best practices.
4. Manage system changes through an established change request process, including impact assessment, approvals, and stakeholder communication.
5. Respond promptly to incidents, conduct investigations, and provide timely resolutions, keeping relevant parties informed.
6. Conduct root cause analysis for incidents and implement measures to prevent recurrence, monitoring their effectiveness.
7. Monitor and measure system performance and availability, using appropriate tools and methodologies, and implement corrective actions as needed.
8. Maintain and monitor service levels, document system configurations, and provide regular reports.
9. Develop and implement service continuity measures, including backup/restore procedures and disaster recovery plans.
10. Possess troubleshooting skills for issues related to PSIM, CCTV, access control, alarm systems, and network infrastructure (preferred).

Must-have Skills:

• Experience in frontend system configuration and setup, including Bio configuration, Symantec Anti-virus updates, Linux OS patches, application updates, and basic computer/network maintenance in offline environments.

Ideal Candidate:

• Holds Nitec, Higher Nitec, diploma, or degree in Electrical Engineering, Electronics Engineering, or IT from a recognized institution.
• Strong communication skills, both written and verbal, to effectively liaise with team members, clients, and stakeholders.
• Ability to clearly explain technical concepts.