Business Development Executive

AXS Pte Ltd; Singapore; On-site; USD 50,000 - 90,000; Full time

Job summary

An established industry player is seeking a dynamic individual to lead merchant onboarding and risk operations. This role involves conducting thorough KYC checks, managing CRM systems, and ensuring compliance with regulations. The ideal candidate will have a strong background in payment solutions and risk management, along with excellent organizational skills. Join a forward-thinking company that values innovation and teamwork, where your contributions will directly impact business growth and operational efficiency. If you are passionate about driving success in a fast-paced environment, this opportunity is perfect for you.

Qualifications

• 3+ years of experience in Merchant onboarding or Risk operations.
• Proficiency in CRM tools and strong organizational skills.

Responsibilities

• Own end-to-end merchant onboarding for payment solutions.
• Conduct Level 1 risk assessments and ensure regulatory compliance.

Skills

Merchant Onboarding

Risk Assessment

KYC/CDD Compliance

CRM Management

Fraud Prevention

Organizational Skills

Multitasking

Education

Bachelor’s degree in Business

Degree in Risk Management

Tools

CRM tools

Job description

Responsibilities:

1. Merchant Onboarding & Business Development

• Own end-to-endmerchant onboardingfor payment solutions (application processing to activation)

• Conductinitial KYC/CDD checksand document verification (business licenses, bank details, UBOs)

• Maintain CRM with accurate merchant records and pipeline status

• Support BD teams withcontract processing, pricing updates, and merchant follow-ups

• Resolve onboarding bottlenecks and improve activation timelines

2. Risk Operations & Compliance

Risk Assessment:

• ConductLevel 1 risk assessmentsfor new merchants (transaction patterns, industry risks)

• Resolve alerts fromAML/fraud monitoring systems(e.g., unusual activity flags)

• Escalate high-risk cases per company policies

Regulatory Compliance:

• Ensure adherence toAML, KYC, and data privacy regulations(local & cross-border)

• Performperiodic compliance auditson merchant files

• Update onboarding workflows to reflect regulatory changes

Fraud Prevention:

• Analyzetransaction patternsto identify potential fraud

• Collaborate with cross-functional teams to enhance fraud detection and prevention capabilities.

• Investigate chargeback cases and recommend preventive measures

3. Sales Operations & Administration

• Generateweekly risk/onboarding reportsfor management

• Maintainbusiness continuity plansfor merchant operations

• Assist to provide guidance and training for relevant processes.

• Administer merchant communication templates and compliance documentation

Requirements:

• Bachelor’s degree in Business, Risk Management or related field.

• 3+ years of experience in Merchant onboarding/Risk ops at a payments company, bank, or fintech and Sales operations/BD support with CRM management.

• Proficiency inCRM tools.

• Strong organizational and multitasking abilities.