Sales Support Admin

Key Responsibilities

1. Service Request Management Optimization:
   Assist in analyzing and improving current processes for managing bulk tender and period contract requests from various agencies. Explore and recommend ways to better utilize tools like Confluence and Microsoft tools to efficiently manage service requests and improve workflow automation.
2. Process Documentation & Knowledge Base Development:
   Work with the Sales team to document the existing processes, including approvals, legal reviews, and other essential operational workflows. Help build and organize a knowledge base to standardize and streamline the team’s work processes.
3. Vendor Costing Database Management:
   Collaborate with the team to organize and capture vendor costing data collected for PCFA (Period Contract Framework Agreement) work. Help develop a database to ensure data is correctly captured, structured, and can be easily referenced or manipulated for future use.
4. Data Analysis and Reporting:
   Assist in compiling, analyzing, and visualizing data for reporting purposes, making recommendations based on insights gathered.

Requirements:

1. Individuals with a Business Administration education background are preferred.
2. Detail-oriented individuals are ideal in this role.
3. Basic knowledge of data management, data entry, or reporting would be beneficial.

Note that this is a short-term contract role.