IT / Desktop Support Engineer (Night Shift) | Manufacturing Electronics

MTC Consulting Pte. Ltd.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job description

Brief Summary

• Leading Electronic Manufacturing MNC

• Basic up $4000 (Subject to Exp)

• 5 Days : 11pm-7am (night shift)

• Working Location @ East area

Responsibilities

• Fully support End users for daily IT helpdesk, end user support during the shift timing, remote assistance could be required from time to time

• Monitoring ticketing system for any SFC/WMS and manufacturing related system issue and support with given SOP and steps

• Pull system transaction data that require fundamental of SQL queries

• Monitor network and server health, support tester and production network to run smooth, escalate issue upon emergency, require basic knowledge of TCP/IP

• Support Production label printing issue (Zebra / Sharp)

• Conduct IT internal audit and training, ensure IT compliance within factory. Perform internal IT audit based on defined procedure and policies from time to time

• Coordinate various onboarding and quitting processes

• IT asset procurement paperwork, installation, configuration, support; license renewal; system / email account creation, revoking, perform buddy check and maintain proper records

• Maintain and update internal Knowledge Base for common matters, feedback to SA / Development team for repeat issue occurrence and assist root cause analysis.

• Handle and attend on system, applications faults, perform issue troubleshooting, and resolve hardware and software technical problems

• Follow SOP to monitor and clear real-time reporting event backlogs

Requirements

• Min 1 year of working experience in IT helpdesk experiences with basic SQL skill

• Good analytics and troubleshooting skill

• Basic network and Wintel System Administration concept

• Experience in manufacturing system (MES/MRP/ WMS) support.

For consideration, kindly submit your CV by clicking “APPLY Now”.

**Only shortlisted candidate would be notified**


EA Reg. No: R1988238