25864536 : IT Business Intermediate Analyst

CITIBANK N.A.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

Join a leading global bank as an Infrastructure Analyst 2, where you will provide Trade Floor End User Services Support and liaise between business users and technologists. This role offers opportunities for growth and community impact, working alongside a diverse team dedicated to excellence.

Qualifications

• 2-5 years of relevant experience.
• Strong analytical, data analysis, organization, and presentation skills.

Responsibilities

• Formulate and define systems scope and project objectives.
• Analyze business client needs and document requirements.
• Test systems to ensure projects meet requirements.

Skills

Data Analysis

Analytical Skills

Presentation Skills

Communication Skills

Organization Skills

Education

Bachelor's degree

Tools

Microsoft Office

Job description

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Role Overview

The Infrastructure Analyst 2 is an intermediate-level role responsible for providing Trade Floor End User Services Support, including desktop, trading turret, IP phone, collaboration tools, market data services, relevant technical guidance, and security in coordination with the Technology Infrastructure teams. The overall objective is to use infrastructure technology knowledge and policies to process requests, resolve issues, and execute administrative tasks.

The IT Business Intermediate Analyst is an intermediate-level position responsible for liaising between business users and technologists to exchange information in a concise, logical, and understandable way, in coordination with the Technology team. The role aims to contribute to continuous exploration and investigation of business performance to gain insights and drive business planning.

Responsibilities

1. Formulate and define systems scope and project objectives through research activities and provide guidance to new or lower-level analysts.
2. Analyze business client needs, document requirements and new technology, and derive test cases.
3. Define and analyze enhancements and assist in redesigning business processes and automation.
4. Prepare reports, metrics, and presentations, and communicate ideas/information clearly between business units and IT.
5. Identify risks and consider business implications of applying technology to the current environment.
6. Test systems to ensure projects meet requirements and identify system problems to develop solutions.
7. Translate business requirements into technical solutions and select appropriate solutions based on technical experience.
8. Assess risks when making business decisions, ensuring compliance with laws, regulations, and policies, and report control issues transparently.

Qualifications

• 2-5 years of relevant experience.
• Experience in data analysis with intermediate/advanced Microsoft Office skills.
• Knowledge of applicable business systems and industry standards.
• Strong analytical, data analysis, organization, and presentation skills.
• Ability to manage a diverse project portfolio.
• Passion for research, ideation, and exploration, with understanding of business analysis procedures.
• Excellent written and verbal communication skills.
• Ability to work independently and collaboratively to achieve objectives.

Education

• Bachelor's degree or equivalent experience.

How You’ll Succeed

Be conscientious and consistent in identifying security vulnerabilities and working with engineering teams and stakeholders for guidance and remediations. Be a team player and a keen learner.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community, and make a real impact.

Next Steps

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei