MANAGER

AL-NUR PTE. LTD.; Singapore; On-site; SGD 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a dynamic leader to guide their retail operations. This role involves providing direction to staff, ensuring top-notch customer service, and maintaining product quality. With a focus on leadership and team development, you will be pivotal in creating an engaging shopping experience. If you have a passion for retail and a knack for motivating teams, this is an exciting opportunity to make a significant impact in a vibrant environment.

Qualifications

• 2+ years of retail experience in a leadership role.
• Strong organizational and communication skills are essential.

Responsibilities

• Lead and motivate employees while ensuring high standards of customer service.
• Oversee inventory and maintain store standards.

Skills

Leadership

Customer Service

Organizational Skills

Problem-Solving

Communication

Training and Development

Education

Bachelor’s Degree

Job description

Job Description

1. Leadership and Management:
   • Providing leadership and direction to all employees.
   • Working closely with the store manager to lead staff.
   • Organizing employee schedules.
   • Taking disciplinary actions when necessary.
   • Supporting management as needed.
   • Motivating employees and ensuring a focus on the mission.
   • Completing tasks assigned by the general manager accurately and efficiently.
2. Operations and Customer Service:
   • Ensuring product quality and availability.
   • Overseeing retail inventory.
   • Assisting customers whenever necessary.
   • Ensuring a consistent standard of customer service.
   • Maintaining stores to standards, including stocking and cleaning.
   • Supporting maintaining merchandise and a visual plan.
   • Ensuring health, safety, and security rules are followed.
3. Human Resources:
   • Hiring, training, and developing new employees.
   • Preparing and presenting employee reviews.
4. Financial and Policy Compliance:
   • Controlling costs to optimize profits.
   • Following company policies.
5. Additional Responsibilities:
   • Organizing employee schedules.
   • Ensuring that health, safety, and security rules are followed.
   • Motivating employees and focusing on the mission.
   • Supporting merchandise maintenance and visual presentation.

Job Requirements

• At least 2 years of retail experience in a leadership capacity (e.g., management, shift leader).
• Bachelor’s degree or equivalent experience.
• Familiarity with fashion trends and styles.
• Ability to effectively train and motivate sales associates.
• Excellent organizational, problem-solving, project management, and communication skills.
• Willingness to demonstrate leadership and guidance from the floor.