[LTA-MDET] MANAGER, CX & UI DESIGN

LTA Land Transport Authority; Singapore; On-site; SGD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a talented Manager for CX & UI Design to join their innovative team. This role focuses on redesigning the motoring experience, creating user-centric interfaces that enhance daily interactions. You will leverage your expertise in UI/UX design, utilizing tools like Figma to develop stunning, production-ready designs. Your ability to translate user insights into impactful solutions will be crucial in driving change and aligning design strategies with business goals. If you're passionate about crafting exceptional user experiences and pushing design boundaries, this opportunity is perfect for you.

Qualifications

• Experience in UI/UX design and digital product design at a leading tech company.
• Excellent skills in Figma and a solid grasp of responsive design principles.
• Hands-on experience in UI testing and usability research.

Responsibilities

• Develop pixel-perfect, production-ready UI designs using Figma.
• Translate user insights into meaningful, impactful designs.
• Collaborate closely with senior leaders and product teams.

Skills

UI/UX Design

CX Strategy

Digital Product Design

Stakeholder Management

User Research

Usability Testing

A/B Testing

Responsive Design

Figma

Design Principles

Tools

Figma

Job description

[What the role is]
MANAGER, CX & UI DESIGN

[What you will be working on]

Join a team of changemakers on a mission to redesign the motoring experience – creating a future where transactions happen effortlessly, touchpoints are thoughtfully designed, and every interaction is delightful. You will be part of a team to reinvent the One Motoring platform, building new capabilities to enable real-time billing, personalized dashboards, and intuitive user flows.

You’ll design stunning, user-centric interfaces that are frictionless. Every pixel you place will directly improve the daily lives of our citizens.

What You’ll Do

• Create Impactful Designs: Develop pixel-perfect, production-ready UI designs using Figma. Your designs will balance stunning aesthetics with exceptional usability.
• Champion the User: Dive into user insights, translating them into meaningful, impactful designs. Your superpower is to turn complexity into elegant, user-friendly solutions. Apply user research, usability testing, and A/B testing to continually elevate your designs.
• Innovation Advocate: Deliver award-worthy, user-centered solutions. Push boundaries creatively and strategically to advance our mission to delight the user.
• Align & Influence: Collaborate closely with senior leaders, product teams, and the LTA CX Office, ensuring design strategy aligns with broader business goals.
• Drive Change Management: Work with field engagement teams to develop a change management plan, ensuring that UI changes are desirable and well received.

[What we are looking for]

• Experience in UI/UX design, CX strategy, and digital product design at a leading tech company, agency, or startup.
• A persuasive communicator who can effortlessly bridge user needs and business goals; stakeholder management skills that turn complexity into clarity.
• Excellent skills in Figma and a solid grasp of responsive design, colour theory, and accessible UI design principles.
• Hands-on experience in UI testing, usability research, and A/B testing, ensuring every design iteration is better than the last.
• A visionary mindset regarding design, advocating design principles with senior management, engineers, vendors, and product managers.
• Experience in user research, usability testing, and running design sprints and A/B tests. Multilingual capabilities in Malay, Mandarin, or Tamil are preferred.