Business Development & Operations Manager(AESTHETIC/SPA/SPECIALIZED CLINIC)

DADACONSULTANTS PTE. LTD.; Singapore; On-site; SGD 45,000 - 75,000; Full time

Job summary

An established industry player is seeking a dynamic Business Development & Operations Manager to drive growth and enhance operational efficiency in a vibrant clinic environment. This role involves identifying new revenue channels, implementing innovative marketing strategies, and ensuring top-notch service quality. The ideal candidate will possess strong leadership and communication skills, alongside a solid understanding of the healthcare landscape. Join a forward-thinking team dedicated to delivering exceptional patient experiences and operational excellence. If you're ready to make a significant impact in the wellness sector, this opportunity is perfect for you.

Qualifications

• 3-6 years’ experience in business development or clinic management.
• Strong leadership and interpersonal skills required.

Responsibilities

• Identify and develop new revenue channels and partnerships.
• Oversee daily clinic operations to ensure efficiency and quality.

Skills

Business Development

Operations Management

Marketing Strategies

Client Engagement

Leadership

Communication Skills

Education

Bachelor’s degree in Business

Bachelor’s degree in Healthcare Management

Tools

CRM Tools

Job description

Business Development & Operations Manager

Key Responsibilities:

Business Development (BDM Focus):

• Identify and develop new revenue channels (e.g. partnerships, referral networks, corporate clients)
• Develop and implement marketing and sales strategies, including digital campaigns, in-clinic promotions, and events
• Monitor industry trends and competitor offerings to position clinic services effectively
• Manage and grow client database and customer engagement initiatives (e.g. loyalty programs, CRM tools)
• Collaborate with medical team to align services with market demand

Operations Management:

• Oversee daily clinic operations to ensure efficiency, service quality, and customer satisfaction
• Lead scheduling, staffing, and front-desk procedures
• Ensure compliance with local healthcare regulations and licensing requirements
• Implement SOPs and maintain high hygiene, safety, and service standards
• Handle procurement and inventory of medical and skincare supplies

Requirements:

• Bachelor’s degree in Business, Healthcare Management, or related field
• 3–6 years’ experience in business development, operations, or clinic management (aesthetic, medical, or wellness industry preferred)
• Strong leadership, communication, and interpersonal skills
• Understanding of aesthetic/medical treatments and patient journey is a plus

Regret to inform that only shortlisted candidates will be notified.

www.dadaconsultants.com

EA Registration Number: R1878287

Business Registration Number: 201735941W.