Executive Housekeeper

Marina Bay Sands Pte Ltd; Singapore; On-site; SGD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a dynamic Training and Development Executive to enhance their team. This role involves conducting training needs analyses, designing impactful training programs, and leading a team to foster a culture of continuous learning. The ideal candidate will possess strong leadership and communication skills, with a minimum of five years of relevant experience, including training and development in a hospitality setting. Join this innovative firm to make a significant impact on talent development and operational excellence in a vibrant, multicultural environment.

Qualifications

• Minimum of 5 years relevant industry experience, with 3 years in Training and Development.
• Housekeeping fundamentals and experience in needs analysis, curriculum development, and training delivery.

Responsibilities

• Develop and conduct training programs based on departmental needs.
• Lead and mentor team members while managing day-to-day operations.
• Ensure compliance with safety standards and maintain a clean environment.

Skills

Leadership Skills

Training and Development

Communication Skills

Time Management

Organizational Skills

Presentation Skills

Analytical Skills

Relationship Building

Education

Diploma or Degree

WSQ Advanced Certificate in Training and Assessment

Job description

Job Responsibilities

• Develop an annual Training Needs Analysis based on changing industry and business requirements, and national standards such as the Workforce Skills Qualifications

• Design, Develop, Monitor and/or Conduct training and development programs based on the department's needs

• Support the company's overall talent development programs such as Internships and Management Traineeships

• Lead, direct, supervise, train, mentor, develop and evaluate Team Members

• Help manage the day-to-day operations, along with the other Executive Housekeepers,

• Maintain close liaison with all associated Departments so that their operational flows and Housekeeping needs are met by our Department

• Establish, implement and monitor an energy conservation procedures for guest rooms and suites, in conjunction with the Director of Facilities

• Establish, implement and monitor a Repair & Maintenance programme for all guest rooms and suites.

• Manage periodic cleaning programmes e.g., mattress turning

• Ensure that all available computer systems are used to maximum effect

• Spot check at least 3 vacant clean rooms or suites per day, so that the entire complement of rooms and suites is checked at least once every six months

• Ensure all tasks are performed on time and according to safety standards

• Provide a clean, safe and pleasing environment for all Guests and Team Members

• Perform all duties in accordance with Marina Bay Sands policies and within the realm of the Marina Bay Sands corporate vision, mission and values
  

Job Requirements

Education & Certification

• Diploma or Degree preferred

Experience

• Minimum of 5 years relevant industry skills with at least 3 years of Training and Development experience

• Preferably 3 years or more as an Executive Housekeeper in a 5-star hotel

Other Prerequisites

• Housekeeping fundamentals, including both guest rooms and suites, and Public Areas

• Experience in conducting needs analysis, curriculum development, training delivery and evaluation techniques and/or Learning and Development or Organisational Development consulting experience

• Knowledge of Adult Education principles and practice

• WSQ Advanced Certificate in Training and Assessment is preferred

• Fluent in English. Additional regional languages highly regarded

• Excellent presentation, facilitation, communication and motivational skills

• Strong leadership skills and the ability to operate and successfully arbitrate in a complex international, multicultural environment

• Excellent time management, organizational planning, and analytical skills

• Strong liaison, consultation and relationship building skills

• Ability to work both independently and as a team member

• Ability to handle multiple priorities and projects

• Be willing to work any day and any shift

• Have a well groomed, professional appearance

• Meet the attendance guidelines of the job and adhere to Departmental and Company policies

• Work inside and continuously maneuver in and around all areas of the department

• Possess good manual dexterity and be able operate all housekeeping and office equipment

• Respond to visual and aural cues