Leads Generation Specialist (Temp Contract) [POD]

Workforce Singapore; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A leading company in Singapore is seeking a motivated individual to join their leads generation marketing team. The successful candidate will be responsible for creating compelling content, executing marketing plans, and providing excellent customer service. This role requires a commitment to a one-year contract and involves various marketing and operational tasks to enhance the effectiveness of job search advisory programmes.

Qualifications

• Willing to commit for the full duration of the contract (1-year temporary).
• Prior experience in outbound call preferred.

Responsibilities

• Create content for marketing channels including social media and digital ads.
• Analyse data for lead generation campaigns and propose new ideas.
• Provide quality customer service and maintain data hygiene.

Skills

Excel

Content Creation

Communication

Organizational Skills

Tools

Canva

Job description

What the role is:

We are seeking qualified candidates to support the leads generation marketing team. The candidate will be responsible for undertaking marketing and operational responsibilities to acquire registrations for Career Guidance & Job Search advisory programmes and services, supporting WSG’s vision of every individual having a fulfilling career.

What you will be working on:

Responsibilities:

1. Create compelling content (artwork & copywriting) for various marketing channels, including social media, Telegram, email, and digital ads.
2. Develop and execute marketing plans for owned channels to promote our products and services.
3. Organise and maintain artwork and profile story database.
4. Analyse data and reports for lead generation campaigns, interpret the findings, and propose new ideas or innovations to enhance lead generation.
5. Proactively contact and engage the public on programmes and services, including new initiatives such as Polaris, Volunteer Career Advisor Initiative, and the SkillsFuture Jobseeker Support scheme, to convert prospects into leads and customers.
6. Provide quality customer service and prompt follow-ups to the public via phone, email, and face-to-face interactions.
7. Gather jobseekers’ employment-related information and accurately input it into WSG’s systems.
8. Oversee and ensure call centre vendors meet the organisation’s key performance indicators.
9. Submit regular reports to the Team Lead and propose new ideas and strategies to improve work performance.
10. Create and maintain data hygiene, Excel dashboards, and SOPs.
11. Other duties as assigned by the Team Lead.

What we are looking for:

Requirements:

1. Willing and able to commit for the full duration of the contract (1-year temporary).
2. Candidate with prior experience in outbound call preferred.
3. Have a pleasant disposition with a positive attitude.
4. Demonstrate a sense of urgency and work well under pressure as an individual and in a team.

Skills:

1. Proficient with Excel, especially handling tasks such as filtering, sorting, pivoting, and VLOOKUP.
2. Basic content creation skills, preferably Canva.
3. Eye for details and a creative flair.
4. Organised, self-motivated, and result-oriented.
5. Good verbal & written communication and interpersonal skills.

All applicants will be notified whether they are shortlisted within 4 weeks of the closing date of this job posting.

About Workforce Singapore:

Workforce Singapore (WSG) is a statutory board under the Ministry of Manpower (MOM). It oversees the transformation of the local workforce and industry to meet ongoing economic challenges. WSG promotes the development, competitiveness, inclusiveness, and employability of all levels of the workforce. This ensures that all sectors of the economy are supported by a strong, inclusive Singaporean core. While its key focus is to help workers meet their career aspirations and secure quality jobs at different life stages, WSG also supports business owners and companies by enabling manpower-lean enterprises to remain competitive. It helps create quality jobs, develop a manpower pipeline to support industry growth, and match the right people to the right jobs.