Service Engineer (Heavy Equipment and Machinery)

Search³ Staffing Solutions; Singapore; On-site; USD 50,000 - 70,000; Full time

Job summary

A leading company in the technology sector is seeking a Service Engineer to install, maintain, and troubleshoot heavy equipment. The ideal candidate will have a degree in Engineering and experience in servicing industrial equipment. Responsibilities include managing installations, performing repairs, and ensuring customer satisfaction through effective communication. Join a team focused on operational efficiency and technical excellence.

Qualifications

• Minimum of 2 years’ experience servicing or maintaining industrial equipment.
• Proven expertise in diagnosing and resolving complex equipment issues.

Responsibilities

• Install, maintain, and repair lifting equipment and systems.
• Conduct routine and preventive maintenance to minimize downtime.
• Diagnose and troubleshoot technical faults on-site and remotely.

Skills

Customer Service

Communication

Attention to Detail

Education

Bachelor’s degree in Engineering

Tools

Diagnostic Tools

Testing Equipment

Job description

Service Engineer (Heavy Equipment and Machinery)

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The role requires the incumbent to install, maintain, and troubleshoot heavy equipment, ensuring optimal performance and exceptional customer satisfaction.

The role involves managing on-site installations, executing timely repairs, and meticulously documenting all service activities.

Responsibilities

1. Install, maintain, and repair lifting equipment and systems to uphold safety and operational efficiency.
2. Conduct routine and preventive maintenance to minimize downtime and extend equipment lifespan.
3. Diagnose and troubleshoot technical faults on-site and remotely, providing effective corrective actions.
4. Perform emergency repairs to alleviate service interruptions and ensure prompt customer support.
5. Deliver technical guidance during installations and maintenance sessions.
6. Collaborate with engineering, technical support, and operations teams for seamless service delivery.
7. Prepare and maintain detailed service reports, maintenance logs, and technical documentation.
8. Monitor equipment performance and recommend improvements or upgrades as necessary.
9. Manage inventory of spare parts, ensuring proper storage, usage, and timely replenishment.

Requirements

1. Bachelor’s degree or diploma in Engineering (Mechanical, Electrical, or related field)
2. Minimum of 2 years’ experience servicing or maintaining industrial equipment
3. Proven expertise in diagnosing and resolving complex equipment issues
4. Excellent customer service and communication skills
5. Ability to read technical diagrams, blueprints, and service manuals accurately
6. Physical capability to perform demanding tasks, including heavy equipment handling, with willingness to travel for on-site calls
7. Strong attention to detail and organizational skills for precise documentation
8. Familiarity with diagnostic tools and advanced testing equipment

Additional Details

• Seniority level: Associate
• Employment type: Full-time
• Job function: Engineering and Information Technology
• Industries: Technology, Information and Internet