Urgent! Executive (Supply Chain/ Logistic) PW 52

TRUST RECRUIT PTE. LTD.; Singapore; On-site; SGD 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated team leader to supervise customer service operations in logistics. This role involves leading a team to ensure customer satisfaction, maintaining high performance standards, and implementing process improvements. Candidates should possess strong analytical and problem-solving skills, along with a solid background in logistics and supply chain management. Join a dynamic environment where your contributions will enhance operational efficiency and foster a positive workplace culture. If you are passionate about logistics and team leadership, this is the perfect opportunity for you!

Qualifications

• 3-5 years of relevant experience, including team supervision.
• Familiarity with logistics operations and safety procedures.

Responsibilities

• Supervise a team to fulfill customer orders and resolve issues.
• Monitor shipments and ensure compliance with KPIs.

Skills

Team Supervision

Customer Service

Problem-Solving

Analytical Skills

Organizational Skills

Education

Diploma or Degree in Logistics

Diploma or Degree in Supply Chain

Tools

Microsoft Office Suite

WMS systems

Job description

Tuas (Company transport at Jurong East)

1. Supervise & lead a team of customer service staffs to fulfil customers’ orders.

2. Liaise with customers via e-mail & telephone for all documentation and administration matters as well as resolving any issues raised.

3. Monitor and ensure shipments being cleared and delivered as prescribed.

4. Ensure Key Performance Indexes are met for all incoming and outgoing activities.

5. Process billing invoices to customer promptly.

6. Extract and tabulate data for report analysis using Microsoft Office Suite.

7. Cultivate and promote physical and mental well-being in the workplace.

8. Take charge of safety in the Section and disseminate safety information to the team.

9. Perform any other job-related functions as and when assigned by superior.

10. Conduct regular stock audits and cycle counts.

11. Identify and implement process improvements to enhance efficiency.

12. Develop and enforce standard operating procedures (SOPs).

13. Foster a positive and productive work environment.

14. Collaborate with other departments (e.g., procurement, sales, customer service) to ensure seamless operations.

15. Implement corrective actions to address performance issues.

16. Implement quality assurance processes to ensure goods meet required standards.

17. Address and resolve any quality issues promptly to prevent disruptions.

18. Performs other related duties as directed by superiors.

Qualification

• Diploma or Degree in Logistics, Supply Chain, or related field

• 3–5 years of relevant experience, including team supervision

• Familiarity with logistics operations, documentation, and safety procedures

• Proficient in Microsoft Office (especially Excel) and WMS systems

• Good problem-solving, analytical, and organizational skills

• Knowledge of SOPs, quality assurance, and billing processes

HOW TO APPLY:

Interested applicants, please email to “[e-mail]”.

We regret only shortlisted candidates will be notified.

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