Waiter/Waitress

UNWINE BARS PTE. LTD.; Singapore; On-site; USD 20,000 - 40,000; Full time

Job summary

An established industry player is seeking a dedicated Service Crew member to enhance guest experiences at their vibrant restaurant. In this role, you will be the face of the establishment, greeting patrons with warmth and ensuring their needs are met with precision and care. Your responsibilities will include maintaining high service standards, managing order accuracy, and ensuring a clean and safe dining environment. If you thrive in a fast-paced setting and are passionate about delivering exceptional service, this opportunity is perfect for you!

Qualifications

• Strong customer service skills and ability to handle guest complaints.
• Experience with POS systems and food safety practices.

Responsibilities

• Ensure cleanliness and proper setup before meal periods.
• Greet guests and take orders efficiently.

Skills

Customer Service

POS System Operation

Upselling Techniques

Food Safety Practices

Education

High School Diploma

Job description

At Unwine, our Service Crew (Waitress) is responsible for delivering an excellent guest experience while working to achieve departmental targets. They are responsible for anticipating the needs of patrons, maintaining the established standards of service, and adhering to the policies and procedures of the restaurant. The main responsibilities of this position include, but are not limited to:

1. Checking the table setting, cleanliness, and side station preparation prior to each meal period.
2. Greeting and bidding farewell to guests in a friendly and courteous manner.
3. Offering menu options, providing menu advice, and taking orders.
4. Serving food efficiently.
5. Operating and using the POS system.
6. Looking for opportunities to upsell and add value.
7. Handling guest complaints or problems professionally, and informing the manager or immediate supervisor of all matters.
8. Ensuring accuracy in order taking and timeliness in pickup and delivery of menu items.
9. Maintaining cleanliness and safety in food preparation and service areas.
10. Performing or assisting with hosting and bartender duties as required.
11. Carrying out opening and closing shift duties as assigned.