Sales Support Executive

Flotech Controls Pte Ltd; Singapore; On-site; USD 40,000 - 80,000; Full time

Job summary

Join a forward-thinking company where your contributions directly impact customer satisfaction and business success. In this dynamic role, you will support customer inquiries, manage sales orders, and collaborate with internal teams to ensure seamless operations. With opportunities for growth in sales, supply chain, and project coordination, you'll thrive in a collaborative environment that values your ideas. If you are passionate about sensors and IoT solutions, this is your chance to make a real difference in a supportive team setting.

Qualifications

• Higher Nitec or Diploma in a relevant field, preferably in Engineering, Science, or IT.
• Strong communication and collaboration skills across internal teams and external stakeholders.

Responsibilities

• Respond to customer inquiries, assist in preparing quotations, and process sales orders.
• Coordinate order fulfillment and monitor shipment status for timely delivery.
• Maintain accurate records of quotations, orders, and inventory for smooth operations.

Skills

Communication Skills

Collaboration Skills

Proactive Mindset

Sales Process Familiarity

Customer Follow-Ups

Problem-Solving Skills

Passion for Sensors and IoT

Education

Higher Nitec or Diploma in Engineering, Science, or IT

Tools

ERP Systems

Job description

Mandatory Skill-Set:

• Higher Nitec or Diploma in a relevant field, preferably in Engineering, Science, or IT.

• Passionate about sensors, instrumentation, and IoT solutions.

• Familiarity with sales processes, order tracking, and customer follow-ups.

• Strong communication and collaboration skills across internal teams and external stakeholders.

• Proactive mindset with the ability to anticipate challenges and develop effective solutions.

Desirable:

• Familiarity with ERP systems is a plus.

• Experience in engineering sales or project management is advantageous.

What You’ll Be Doing (Your Impact):

• Customer & Sales Support: Respond to customer inquiries, assist in preparing quotations, process sales orders, and ensure timely follow-ups.

• Order Management & Logistics: Coordinate order fulfillment, monitor shipment status, and liaise with logistics providers to ensure on-time delivery.

• Administrative Coordination: Maintain accurate records of quotations, orders, inventory, datasheets, certificates, and service documentation for smooth operations and audit readiness.

• Supplier & Procurement Support: Assist in sourcing components, requesting quotations, and negotiating terms with suppliers to optimize cost and availability.

• Project Coordination: Support sales and technical teams by coordinating schedules, managing documentation, and ensuring all stakeholders are aligned on deliverables.

• Issue Resolution: Track and manage product returns or defective goods, working with teams to identify issues and implement corrective actions.

• Internal Collaboration: Serve as the link between sales, engineering, procurement, and production teams to ensure streamlined communication and task execution.

What This Means for You:

• A role with real impact, where your work directly influences customer satisfaction and business success.

• Opportunities for growth, as you develop expertise in sales, supply chain, and project coordination.

• A collaborative and supportive team environment where your ideas and contributions are valued.