Supervisor, Quality Control Labs

CIBA VISION ASIAN MANUFACTURING AND LOGISTICS PTE. LTD.; Southwest; On-site; SGD 70,000 - 90,000; Full time

Job summary

A leading company in eye care is seeking a QC Supervisor to manage a team of QC Lab associates. The role involves ensuring product quality compliance, managing laboratory operations, and leading continuous improvement initiatives. Candidates should have a degree in Chemistry or Engineering and at least 8 years of relevant experience. Join a collaborative culture focused on impactful work and career growth.

Benefits

Career Growth & Development

Collaborative Culture

Impactful Work

Transport provided from MRT stations

Qualifications

• Minimum 8 years of experience in a quality control lab within the pharma/medical industry.
• Supervisory experience overseeing technicians or inspectors.

Responsibilities

• Manage and lead a team of QC Lab associates for inspection and testing.
• Ensure compliance with Quality and HSE procedures.
• Conduct career dialogues and development plans for direct reports.

Skills

Quality Compliance

Leadership

Analytical Skills

Education

Degree in Chemistry

Degree in Engineering

Job description

At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers. We foster an inclusive culture and are looking for diverse, talented people to join Alcon.

As a QC Supervisor, you will be responsible for managing and leading a team of QC Lab associates from the Finished Production Inspection team to perform inspection and testing of products to meet quality standards according to established Standard Operating Procedures (SOP), as well as any applicable federal regulations or industry standards.

In this role, a typical day will include:

1. Monitoring of Product Quality Compliance: Comply with Quality and HSE procedures when carrying out sampling, QC tests, and release. Establish SOPs and conditions for handling, storage, and preservation of samples for testing. Issue, conduct NCR and OOS investigations as a certified investigator, identify root causes, and determine appropriate CAPA. Ensure all TW records are closed timely. Analyze testing results and the frequency and severity of product defects and quality lapses. Approve testing documentation and test records. Guide testing activities to ensure correct procedures, conditions, and processes are used.
2. Manage Laboratory Operations: Maintain integrity, accuracy, and completeness of QC data and records. Meet quality objectives set by management and comply with Alcon, QMS, and Safety requirements. Provide direction and supervision to direct reports. Conduct career dialogues and follow up on individual development plans. Ensure backups for all roles and responsibilities. Plan, lead, and control all quality inspection and testing activities in compliance with local SOPs, Alcon standards, and regulatory requirements. Trend, analyze, and monitor key performance indicators to ensure operational effectiveness and execute improvement opportunities. Implement changes including GCM change requests, SOP revisions, impact assessments, and go-live plans. Lead and execute continuous improvement initiatives. Support internal and external audits and ensure audit findings are closed. Work with cross-functional teams to ensure operational continuity. Perform other duties as assigned by QC Lab Manager.
3. Ensure Quality and HSE Compliance: Comply with all policies and standards. Ensure zero HSE incidents. Act as Support Auditor for cross-functional audits as required.

WHAT YOU’LL BRING TO ALCON:

• Degree in Chemistry or related science or Engineering field
• Minimum 8 years of experience in a quality control lab within the pharma/medical industry
• Supervisory experience overseeing technicians or inspectors
• Transport provided from Boon Lay, Outram Park, and Kranji MRT stations

HOW YOU CAN THRIVE AT ALCON:

• Career Growth & Development – Access to continuous learning, leadership training, and career advancement programs.
• Collaborative Culture – Work with passionate, diverse teams in a dynamic, inclusive environment that fosters innovation and teamwork.
• Impactful Work – Contribute to a purpose-driven company improving lives through advanced eye care solutions worldwide.

Alcon Careers

See your impact at alcon.com/careers