Supervisor, Quality Control Labs

Alcon; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

Join a leading eye care company as a QC Supervisor, where you'll manage a team ensuring product quality and compliance. With a focus on continuous improvement and operational effectiveness, you'll play a key role in advancing eye care solutions. This position offers career growth in a collaborative and innovative environment.

Benefits

Career growth and development opportunities

Collaborative culture

Transport provided from MRT stations

Qualifications

• Minimum 8 years of experience in a quality control lab within the pharma/medical industry.
• Supervisory experience overseeing technicians/inspectors.

Responsibilities

• Manage and lead a team of QC Lab associates for product inspection and testing.
• Ensure compliance with quality standards and regulations.
• Lead continuous improvement initiatives.

Skills

Supervisory

Quality Control

Analytical Skills

Education

Degree in Chemistry

Job description

At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers. We foster an inclusive culture and are looking for diverse, talented people to join Alcon.

As a QC Supervisor, you will be responsible for managing and leading a team of QC Lab associates from the Finished Production Inspection team to perform inspection and testing of products to meet quality standards according to established Standard Operating Procedures (SOP), as well as any applicable federal regulations or industry standards. In this role, a typical day will include:

1. Monitoring Product Quality Compliance:
   • Comply with Quality and HSE procedures when carrying out sampling, QC tests, and release.
   • Establish SOPs and conditions for handling, storage, and preservation of samples for testing.
   • Issue, conduct NCR and OOS investigations as a certified investigator, identify root causes, and determine appropriate CAPA. Ensure all TW records are closed timely.
   • Analyze testing results and the frequency and severity of product defects and quality lapses.
   • Approve testing documentation and test records.
   • Guide testing activities to ensure correct procedures, conditions, and processes are used.
2. Manage Laboratory Operations:
   • Maintain integrity, accuracy, and completeness of QC data and records.
   • Meet quality objectives set by management and comply with Alcon, QMS, and Safety requirements.
   • Provide direction and supervision to direct reports. Conduct career dialogues and follow up on individual development plans. Ensure backups for all roles and responsibilities.
   • Plan, lead, and control all quality inspection and testing activities in compliance with local SOP, Alcon standards, and regulatory requirements.
   • Trend, analyze, and monitor key performance indicators to ensure operational effectiveness and execute improvement opportunities.
   • Implement changes including GCM change requests, SOP revisions, impact assessments, and go-live plans.
   • Lead and execute continuous improvement initiatives to enhance productivity, efficiency, and cost optimization.
   • Support internal and external audits and be responsible for closing audit findings.
   • Work with cross-functional teams to ensure operational continuity.
   • Perform other duties as assigned by the QC Lab Manager.
3. Ensure Quality and HSE compliance as per Alcon guidelines:
   • Comply with all policies and standards.
   • Ensure zero HSE incidents.
   • Act as Support Auditor for cross-functional audits as required.

WHAT YOU’LL BRING TO ALCON:

• Degree in Chemistry or related science or engineering field.
• Minimum 8 years of experience in a quality control lab within the pharma/medical industry.
• Supervisory experience overseeing technicians/inspectors.
• Transport provided from Boon Lay, Outram Park, and Kranji MRT stations.

HOW YOU CAN THRIVE AT ALCON:

• Career growth and development opportunities including continuous learning, leadership training, and career advancement programs.
• Collaborative culture working with passionate and diverse teams in an inclusive environment that encourages innovation and teamwork.
• Impactful work contributing to improving lives through advancing eye care solutions worldwide.

Visit Alcon Careers at alcon.com/careers.

Attention: Current Alcon Employee/Contingent Worker: If you are currently an active employee or contingent worker at Alcon, please apply through the Internal Career site using the links below:

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