It technical support / support

CAREER STORY PTE. LTD.; Singapore; On-site; SGD 2,000 - 3,000; Full time

Job summary

A leading company in Singapore is seeking an IT Technical Support professional to provide Level 1 and Level 2 support. The role involves diagnosing IT issues, assisting in project coordination, and maintaining hardware and software systems. Ideal candidates will have strong troubleshooting skills and a positive attitude towards learning. This position offers a dynamic work environment with opportunities for growth.

Qualifications

• Proficient troubleshooting abilities in hardware, software, and networking.
• Strong communication skills and a team-oriented mindset.
• Previous experience in IT support or technical project involvement is a plus.

Responsibilities

• Deliver Level 1 and Level 2 technical support through phone, email, and onsite interactions.
• Diagnose and resolve IT issues for customers both remotely and in person.
• Set up, install, and maintain clients' hardware and software systems.

Skills

Troubleshooting

Communication

Teamwork

Job description

Full job description

IT Technical Support [5 Days | Sembawang | L1/ L2 Onsite/Remote Support]

• Basic: $2,500 - $3,000 (Depends on EXP)
• Working Hours: 5 Days
• Location: Sembawang

Interested applicants can sent your CV to email [e-mail] or via whatsapp to [phone] (TongHai)

https://wa.me/6580649869

Job Scope:

• Deliver Level 1 and Level 2 technical support through phone, email, and onsite interactions.
• Diagnose and resolve IT issues for customers both remotely and in person.
• Assist in coordinating and implementing IT projects.
• Set up, install, and maintain clients' hardware and software systems .
• Engage effectively with customers and internal teams to guarantee prompt resolutions.
• Support project managers in coordinating projects and managing tasks .

Requirement:

• Proficient troubleshooting abilities in hardware, software, and networking environments.
• Strong communication skills and a team-oriented mindset.
• A positive outlook with a readiness to embrace challenges and learn new skills.
• Previous experience in IT support or technical project involvement is a plus.
• Capability to juggle multiple tasks and adapt to shifting priorities.

We regret to inform you that only shortlisted candidates will be notified.

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Kho Tong Hai | EA Reg No: R24122411