Management Associate (F&B)

Super Bean International Pte Ltd; Singapore; On-site; SGD 30,000 - 60,000; Full time

Job summary

Join a forward-thinking company as a Management Associate in the Food & Beverage department, where you'll embark on a structured training program designed to enhance your skills across all areas of F&B operations. This role offers hands-on experience in managing outlets, analyzing sales performance, and making data-driven decisions to boost operational efficiency. You'll develop key leadership skills while collaborating with a dedicated team to ensure exceptional customer service and operational excellence. If you're passionate about the hospitality industry and eager to grow your career, this is the perfect opportunity for you.

Qualifications

• Diploma/Degree in Hospitality Management or equivalent experience.
• 1-2 years experience in the F&B industry.

Responsibilities

• Participate in training to understand F&B operations and customer service.
• Assist with daily operations, inventory management, and guest relations.
• Analyze sales performance and assist with P&L evaluations.

Skills

Communication Skills

Analytical Skills

Organizational Skills

Customer Service

Leadership Skills

Education

Diploma/Degree in Hospitality Management

Job description

As a Management Associate in the Food & Beverage department, you will undergo a structured training program designed to develop your skills and knowledge in all areas of F&B operations. The program includes exposure to managing outlets operation, sales performance, analyzing Profit & Loss (P&L) statements, and learning how to make data-driven decisions that improve operational efficiency. You'll be trained to take on a leadership role within the organization as you gain hands-on experience across various facets of F&B management.

Key Responsibilities:

1. Training and Development:

• Participate in a comprehensive training program to understand all areas of F&B operations, including customer service, food and beverage service, and financial management.

• Rotate through various F&B departments (e.g., kitchen, front-of-house, beverage services, etc.) to gain a well-rounded understanding of the business.

• Learn key leadership and management skills needed to eventually lead teams and oversee operational goals.

2. Operational Support:

• Assist the F&B team with daily operations such as order-taking, food and beverage service, and guest relations.

• Support inventory management by helping with stock checks, ordering supplies, and monitoring waste to ensure cost control.

• Ensure cleanliness, safety, and hygiene standards are consistently met across all areas.

3. Sales Performance and P&L Analysis:

• Review and analyze daily, weekly, and monthly sales reports to track performance against budgeted targets.

• Monitor sales trends and identify opportunities for improving sales and maximizing revenue.

• Collaborate with the F&B team to develop and implement strategies to increase sales, improve service quality, and enhance customer satisfaction.

• Assist in reviewing and understanding Profit & Loss (P&L) statements to evaluate departmental financial performance and identify areas for cost optimization.

• Support in controlling costs related to labor, food, and beverage to maximize profitability.

4. Customer Service Excellence:

• Provide exceptional customer service and address any concerns or complaints in a professional and timely manner.

• Ensure high levels of guest satisfaction by actively engaging with guests and exceeding their expectations.

5. Team Collaboration:

• Work closely with F&B staff and management to ensure smooth operations across all service areas.

• Learn how to effectively manage and motivate teams to deliver optimal performance.

6. Health & Safety Compliance:

• Ensure adherence to health and safety standards, including food safety regulations, cleanliness protocols, and emergency procedures.

• Participate in regular training on safety and health regulations.

Requirements:

• A Diploma/Degree in Hospitality Management or a related field (or equivalent work experience).

• Minimum 1 to 2 years of working experiences in F&B Industry

• Working Days:6 Working Days per week

• Need to rotate among store during training period

• Excellent communication, analytical, and organizational skills.

• Ability to work in a fast-paced environment, multitask, and manage priorities effectively.

• Flexibility to work various shifts, including nights, weekends, and holidays.