Community Associate

Clapper Media Pte. Ltd.; Singapore; On-site; USD 30,000 - 60,000; Full time

Job summary

An innovative social media platform is seeking a passionate Community Associate fluent in Albanian or Somali. This full-time role involves engaging with users, creating content, and fostering community connections. Join a rapidly growing team dedicated to authentic conversations and inclusivity. Ideal candidates will have experience in community management and a strong understanding of social media trends. If you are enthusiastic about building meaningful connections and promoting a positive brand presence, this opportunity is perfect for you.

Qualifications

• 2-3 years in community management or customer service.
• Strong communication and writing skills required.

Responsibilities

• Respond to user inquiries in Somali or Albanian.
• Create and manage content for in-app group chats.

Skills

Fluency in Albanian

Fluency in Somali

Community Management

Customer Service

Strong Communication Skills

Social Media Familiarity

Content Creation

Job description

About the job

Clapper is one of the fastest-growing social media platforms, connecting adults around the world through real, authentic conversations. As we continue to grow, we’re looking for a passionate, full-time Albanian or Somali-speaking Community Associate, someone fluent in standard Somali, to help us foster community, create engaging content, and build meaningful connections across the platform.

What you’ll do:

• Respond to user inquiries in Somali or Albanian with professionalism and empathy.

• Engage with creators to promote inclusivity and a positive brand presence.

• Create and manage content for in-app group chats, announcements, and user resources.

• Monitor live events to ensure compliance with community guidelines.

• Gather community feedback and provide actionable insights for platform improvement.

• Stay updated on Clapper’s evolving features to provide accurate user support.
  

What you’ll bring:

• Fluency in Albanian or Somali (spoken and written).

• 2-3 years of experience in community management, customer service, or a similar field.

• Strong communication and writing skills.

• Familiarity with social media tools and trends in Albanian or Somali-speaking communities.

• Comfortable being on camera.

• Flexibility to work some weekends and peak hours.

• Experience moderating online communities or managing content (preferred, but not required)
  

You may be asked to submit a portfolio or samples of content you’ve created as part of the application process.

Clapper is the fastest-growing social platform focused on providing local and global videos to all people. You can see the latest trends and people’s real lives as they unfold, as well as people’s opinions and talents. FREE to use, NO Ads, and real lives.

Employment at Clapper is based solely upon individual merit and qualifications directly related to professional competence. We strictly prohibit unlawful discrimination or harassment on the basis of race, color, religion, veteran status, national origin, ancestry, pregnancy status, gender identity or expression, age, marital status, mental or physical disability, medical condition, sexual orientation, or any other characteristics protected by law. We also make reasonable accommodations to meet our obligations under laws protecting the rights of the disabled.