Student Services Executive (Full Time/Part Time)

BELLS INSTITUTE OF HIGHER LEARNING PTE. LTD; Singapore; On-site; USD 20,000 - 40,000; Part time

Job summary

An established industry player is seeking a dynamic Student Services Executive for a part-time role. This position is crucial in ensuring students have a positive and enriching experience. You will provide personalized assistance and foster a supportive environment, helping students navigate their academic and personal journeys. If you have a service-oriented attitude and a passion for helping others succeed, this is the perfect opportunity for you. Join a collaborative team dedicated to enhancing student experiences and enjoy structured career progression in a vibrant environment.

Qualifications

• Strong interpersonal skills and empathy are essential.
• Good written and oral communication skills are required.

Responsibilities

• Provide personalized assistance to students on various matters.
• Maintain accurate records of student interactions and issues.
• Deliver an excellent service culture to enhance student experience.

Skills

Interpersonal Skills

Empathy

Communication Skills

Multitasking

Education

A Level

Diploma

Job description

PART TIME POSITION AVAILABLE!!!

As a Student Services Executive, you will play a pivotal role in ensuring a positive and enriching experience for our students.

You will be responsible for providing exceptional support to students, addressing their concerns, and fostering a supportive and positive environment to encourage students to embark on lifelong learning. This role requires strong interpersonal skills, empathy, and a passion for helping others succeed.

Responsibilities

1. Provide personalized assistance to students regarding academic, administrative, and personal matters.
2. Offer guidance on academic programs, course selection, and career pathways to students.
3. Deliver and promote an excellent service culture to enhance the student experience.
4. Work closely with other departments and partners to ensure high-quality and timely responses to students' inquiries and requests.
5. Maintain accurate records of student interactions, issues raised, and resolutions provided.
6. Handle collection of payments and all administrative duties related to the center.

Requirements

1. Priority and better compensation for candidates able to work weekend shifts.
2. Minimum A level / Diploma in any discipline is advantageous.
3. Dynamic individual with a service-oriented attitude, passion for service delivery, and a proactive approach.
4. Good written and oral communication skills.
5. Strong team player with initiative and a commitment to excellence.
6. Ability to function effectively and multitask in a dynamic environment.
7. Structured career progression plan to groom potential candidates.

*This is in partnership with the Employment and Employability Institute Pte Ltd ("e2i"). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nationwide manpower and skills upgrading initiatives.

By applying for this role, you consent to BELLS's PDPA and e2i's PDPA.*