Food Court Operations Manager

RK Recruitment Pte. Ltd.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a dynamic leader to oversee multiple outlet performances and drive sales targets. This role involves strategic guidance, relationship management with stakeholders, and ensuring operational excellence. You will lead a team of Area Managers, promote food stalls, and maintain compliance with regulations while enhancing brand presence through renovation initiatives. If you have a passion for leadership and a knack for operational success, this opportunity could be your next career milestone.

Qualifications

• Experience in leading teams to achieve sales targets and drive performance.
• Strong understanding of regulatory compliance and operational workflows.

Responsibilities

• Led a team to achieve sales targets and drive outlet performance.
• Maintained relationships with landlords and ensured compliance with regulations.
• Oversaw inspections and coordinated maintenance and promotions.

Skills

Sales Management

Team Leadership

Strategic Planning

Regulatory Compliance

Financial Analysis

Relationship Management

Operational Management

Job description

• Gross up to $6000 (Basic + Transport Allowance + Mobile Allowance) + VB

• Mon - Sat; Office Hours

• Office Location: Woodlands

• Willing to travel for outlet visitation

• Require a Class 3 Driving License, Company transport be provided

Key Responsibilities:

• Led a team of Area Managers to achieve sales targets and drive outlet performance across multiple locations.

• Provided strategic and operational guidance to ensure smooth daily operations in accordance with company SOPs and workflows.

• Maintained strong relationships with landlords, government agencies (NEA, SFA, Civil Defense), and stall tenants, ensuring regulatory compliance and prompt resolution of issues.

• Oversaw inspections, coordinated with landlords on maintenance, joint promotions, and event planning.

• Promoted food stalls to prospective tenants, managed timely rental collections, and handled lease renewals and negotiations.

• Sourced and onboarded suitable tenants to maintain full occupancy, aligning offerings with market demands.

• Took proactive measures for rental debt recovery and minimized credit losses.

• Partnered with Business Development and Project teams on site sourcing, renovations, and new business opportunities.

• Led major renovation and outlet enhancement initiatives to uplift performance and brand presence.

• Monitored and managed financial and operational performance, collaborating with senior management on budgets and business plans.

• Analyzed area performance data and proposed cost-effective strategies to enhance profitability.

• Upheld consistent service quality and hygiene standards, conducting regular inspections and audits.

• Mentored and developed employees, established clear performance expectations, and facilitated training programs.

• Evaluated stall tenant performance, pricing compliance, and product quality; provided feedback and support.

• Supervised cleaning contractors and stall tenants to ensure high housekeeping and service standards.

• Conducted regular outlet meetings and ensured timely completion of M&E works.

• Reviewed team performance, recommended confirmations, promotions, and training to improve effectiveness.

• Addressed staff grievances, disciplinary matters, and managed termination procedures in line with company policies.

• Communicated company policies clearly to staff, tenants, and relevant stakeholders.

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*We regret to inform you that only shortlisted candidates would be notified* We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280
Chan He Guang | EA Personnel No.: R23117560