Quality Process Improvement Manager (Clinical/ Operations/ Lean 6 Sigma)

Quality Process Improvement Manager (Clinical/ Operations/ Lean 6 Sigma)

Singapore | Posted: Nov 26, 2024

Job Description

The candidate is a highly dynamic position and will interface with quality and safety senior leadership and staff from the organization.

Key Responsibilities:

• Provide project management support for ongoing and new Q&S advisory services initiatives coordinating project timelines, agenda development, production and distribution of meeting minutes and materials, preparation of reports and presentations for various audiences.
• Serve as liaison to selected improvement initiatives, providing project management to multidisciplinary and often interdepartmental teams focusing on high-priority quality and safety initiatives.
• Under the direction of the Associate Chief Quality Process Director, develop project work plans including identification of key stakeholders, deliverables, timelines, and required resources. Assure that the project activities are managed consistent with project plans. Maintain all relevant project documentation.
• Oversee the management of Quality & Safety Council and associated planning meetings.
• Effectively communicate with organization and Affiliate stakeholders and executive sponsors about project progress toward goal achievement, critical factors, and obstacles.
• Assist in problem resolution and process improvement.
• Provide superior customer service always. Understand and manage customer expectations.
• Support the operational and business aspects of projects.
• Additional responsibilities at the discretion of the Associate Chief Quality Officer.

Qualifications:

• Skills/Abilities/Competencies Required:
• Excellent analytic, organizational, and interpersonal skills.
• Effective problem-solving skills.
• Ability to organize, implement, and manage projects.
• Attention to detail and strong organizational skills.
• Ability to work with limited supervision.
• Experience working on projects and presentations.
• Excellent computer skills, including knowledge of MS Office (Word, PowerPoint, Excel, Vision, and Access).
• Effective interpersonal, communication, and organization skills.
• Demonstrated ability to be flexible, highly organized, and thoughtful in a fast-paced AMC.

Education:

• Minimum a bachelor's degree with at least 7 years of working experience in improving operations with the use of Lean and/or Service Design.
• Possess strong business and functional acumen, with a high level of analytical and facilitation skills.
• Creative with a penchant for problem-solving.
• Excellent interpersonal, verbal, and written communication skills.

If you are interested in this position, please send your most updated resume to leonleong@recruitexpress.com.sg (Attn: Quality Improvement- Leon).

Thank You.

Leon Leong De Cong
R1551708
Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599