BEAUTY CENTRE MANAGER

QUEEN'S TAILORING & BEAUTY PARLOUR; Singapore; On-site; USD 30,000 - 60,000; Full time

Job summary

An established industry player in the beauty sector is seeking a dedicated and friendly manager to oversee daily operations and provide personalized consultations. This role involves training staff, managing schedules, and ensuring high-quality beauty treatments. You will stay updated on the latest trends and promote services on social media, all while maintaining a clean and organized environment. If you have a passion for beauty and excellent customer service skills, this is the perfect opportunity to make a significant impact in a vibrant and dynamic setting.

Qualifications

• Erfahrung im Kundenservice und Verkauf im Beauty-Bereich.
• Kenntnisse über Hautpflegeprodukte und -behandlungen.

Responsibilities

• Begrüßen und Beraten von Kunden in einem freundlichen und professionellen Stil.
• Überwachung der täglichen Abläufe und Schulung der Mitarbeiter.

Skills

Kundenservice

Verkauf

Hygienepraktiken

Organisationsfähigkeiten

Buchhaltung

Education

Abschluss in Kosmetik oder verwandtem Bereich

Job description

Greet and assist customers in a friendly and professional manner, providing personalized beauty consultations and recommendations.

1. Oversee daily operations.
2. Train beauticians, as needed.
3. Organize employees’ shifts, considering peak times and seasonality.
4. Stay updated on the latest beauty trends, product launches, and brand promotions to offer accurate and relevant information to customers.
5. Order beauty products, like creams and essential oils, and replenish stock.
6. Arrange for regular maintenance services for all equipment.
7. Apply hygiene practices across all beauty stations.
8. Be self-motivated in achieving sales targets.
9. Ensure all beauty treatments meet high quality standards.
10. Maintain staff records, including salaries and working schedules.
11. Have a friendly, approachable, and sales-driven attitude.
12. Promote services, products, and discounts on social media.
13. Be available to work retail hours, including evenings and weekends, as required.
14. Receive payments from clients and track all transactions.
15. Keep updated records of costs and revenues (e.g., daily, monthly, quarterly).
16. Address customer inquiries and concerns promptly and professionally, ensuring a high level of customer satisfaction.
17. Run online competitions and offer discount packages to attract new customers.
18. Have good knowledge of beauty treatments and products (e.g., for skin care).
19. Possess basic bookkeeping knowledge.
20. Exhibit excellent organizational skills.
21. Maintain a clean and organized consultation area.