Customer Service (Luxury Retail/5 days) - $4200 (ID: 671092)

PERSOLKELLY Singapore Pte Ltd (Formerly Kelly Services Singapore Pte Ltd); Singapore; On-site; SGD 30,000 - 45,000; Full time

Job summary

A leading company in Singapore is seeking a customer service representative to handle inquiries and assist with guest registration. The ideal candidate should have a diploma and at least 2 years of relevant experience, preferably in luxury retail or hospitality. Strong communication skills are essential for this role.

Qualifications

• Minimum 2 years of relevant experience.
• Experience in front-end customer service, preferably from luxury retail, hotel or Cabin Crew.

Responsibilities

• Attend to all walk-in and public phone inquiries.
• Ensure proper email replies to inquiries and direct emails to relevant parties.
• Screen customers and monitor access to store.

Skills

Communication

Customer Service

Education

Diploma

Job description

Job Responsibilities

• Attend to all walk-in and public phone inquiries.

• Ensure proper email replies to inquiries and direct emails to relevant parties.

• Ensure proper guest registration and assist in planning the team's scheduled appointments and walk-in rosters.

• Screen customers and monitor access to the store.

• Inform the team of any new arrivals or cancellations.

Job Requirements

• Diploma holder.

• Minimum 2 years of relevant experience.

• Experience in front-end customer service, preferably from luxury retail, hotel, or cabin crew.

• Strong communication skills and customer service orientation.

Interested candidates who wish to apply for the position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

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