Deputy Director (Business Development)

HYPERSCAL SOLUTIONS PTE. LTD.; Singapore; On-site; SGD 90,000 - 120,000; Full time

Job summary

A leading visual arts institution in Singapore is seeking a Deputy Director of Business Development. This role involves crafting strategies to maximize revenue, leading a passionate team, and ensuring alignment with strategic goals. The ideal candidate will have extensive experience in business development and a passion for the arts.

Qualifications

• 8-10 years’ experience in business development or related fields.
• Experience in retail management and tenant management advantageous.

Responsibilities

• Craft and execute a strategy to maximize revenue and promote the brand.
• Lead the Business Development team and manage client relationships.
• Oversee budgets and ensure compliance with audit requirements.

Skills

Networking

Persuasion

Public Speaking

Research

Writing

Closing

Motivation

Territory Management

Sales Planning

Education

Bachelor’s degree in Business Management

MBA

Tools

Microsoft Office

Job description

COMPANY DESCRIPTION

National Gallery Singapore is a leading visual arts institution overseeing the world's largest public collection of Singapore and Southeast Asian modern art. Located in the Civic District, housed in two restored national monuments, City Hall and the former Supreme Court, the Gallery spans 64,000 square meters. It aims to foster dialogues between Singapore, Southeast Asia, and the world through exhibitions, research, education, and international collaborations, including partnerships with institutions like Centre Pompidou, Muse d'Orsay, Tate Britain, MOMAT, and MMCA. Recognized globally, the Gallery has received numerous awards, including a ranking in The Art Newspaper's attendance survey and the Children in Museums Award.

We offer dynamic career opportunities that nurture your love for the arts and align with our vision.

OUR PEOPLE

At National Gallery Singapore, we cultivate cultural leaders committed to making a positive impact through art, working together to create meaningful visitor experiences.

RESPONSIBILITIES

The Deputy Director (Business Development) will craft and execute a comprehensive strategy to maximize revenue, capitalize on opportunities, foster repeat business, and promote our brand. Reporting to the Assistant Chief Executive (ACE), Museum Experience & Operations, this role leads the Business Development team.

Business Development Planning and Client Retention

• Develop strategies for income streams: Corporate Events & Experience Sales, Overseas Market Development, Chargeable Products, and Tenant Management.
• Lead a passionate team, ensuring alignment with strategic goals through client debriefs and initiative implementation.
• Prospect, pitch, and build relationships with clients, presenting tailored solutions and services.
• Collaborate on proposals, pricing, and meeting client needs with internal teams.
• Create new partnership concepts and business models considering market segmentation, value propositions, and pricing.
• Implement partner programs, sales processes, and market strategies to drive growth and expand market presence.
• Manage F&B operations, tenant relationships, and joint marketing efforts to ensure optimal tenant mix and business growth.
• Oversee museum shop and merchandise sales, ensuring alignment with the museum’s brand and mission.
• Maintain industry knowledge, identify new opportunities, and develop sales forecasts.
• Participate in industry events, provide market insights, and develop new products and channels.
• Coordinate with various departments to increase revenue, engagement, and brand awareness, leveraging market knowledge to develop unique selling propositions.

Management & Research

• Track sales targets, forecasts, and prepare reports; ensure data accuracy in CRM systems.
• Implement key account management strategies for long-term revenue maximization.
• Understand and develop the team’s capabilities; provide training and mentorship as needed.
• Manage budgets and procurement; oversee financial reporting and KPI tracking.
• Develop and enforce knowledge management policies and procedures, including documentation and record-keeping.
• Ensure compliance with audit requirements and maintain operational records.
• Maintain and update Business Continuity Processes relevant to sales and business development.

QUALIFICATIONS

• Bachelor’s degree in Business Management; MBA preferred.
• 8-10 years’ experience in business development, sales, key account management, or related fields.
• Experience in retail management, merchandise design, tenant management advantageous.
• Resourceful, hands-on, detail-oriented, capable of managing multiple projects.
• Excellent interpersonal and communication skills.
• Proven leadership in managing high-performing teams and developing talent.
• Knowledge of market segmentation, go-to-market strategies, Challenger Sales, and Blue Ocean Strategy preferred.
• Proficient in Microsoft Office suite.
• Willing to work evenings and weekends as needed.
• Passion for the arts; exposure to the art world is a plus.
• Skills include networking, persuasion, prospecting, public speaking, research, writing, closing, motivation, territory management, CRM, and sales planning.