Housekeeping Coordinator25062668

Courtyard by Marriott; Singapore; On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking motivated individuals to join their team in providing exceptional guest experiences. In this role, you will manage room assignments, ensure cleanliness, and coordinate with various departments to maintain high standards of service. This position offers the opportunity to work in a dynamic environment where teamwork and communication are key. If you are passionate about hospitality and enjoy making a difference in guests' stays, this role is perfect for you. Join a company committed to diversity and inclusivity, and be part of a team that values your contributions.

Qualifications

• At least 1 year of related work experience required.
• High school diploma or G.E.D. equivalent is necessary.

Responsibilities

• Manage room assignments and coordinate with Housekeeping and Front Desk.
• Ensure adherence to safety policies and maintain professional appearance.

Skills

Room Management

Customer Service

Team Collaboration

Problem Solving

Education

High School Diploma or G.E.D.

Job description

POSITION SUMMARY

Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare and distribute room assignments to Housekeeping staff. Record, monitor, and update the list of ‘Do Not Disturb' rooms. Ensure that vacant dirty rooms are cleaned by the necessary time and assign rush rooms and rooms previously on the ‘Do Not Disturb' list. Complete required Housekeeping paperwork.

Follow all company, safety, and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Ensure adherence to quality expectations and standards. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Enter and locate work-related information using computers. Stand, sit, or walk for extended periods. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: At least 1 year of related work experience.
• Supervisory Experience: No supervisory experience required.
• License or Certification: None

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun.

In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.