Presales Technical Support Engineer (CCTV / Security) - 674837

PERSOLKELLY Singapore Pte Ltd (Formerly Kelly Services Singapore Pte Ltd); Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading company in security systems is seeking a Technical Consultant to support sales Account Managers across the SEA region. The role involves providing technical consultation, conducting training, and ensuring service quality. Candidates should have a minimum of 3 years' experience in relevant fields, solid IT knowledge, and strong communication skills.

Qualifications

• Minimum 3 years of relevant experience in security systems or electronics.
• Solid IT knowledge, especially in security hardware and networking.
• Experience in technical pre-sales roles is advantageous.

Responsibilities

• Provide technical consultation and solution proposals for sales.
• Support pre-sales activities including client meetings and demonstrations.
• Deliver technical training to sales and technical teams.

Skills

Technical consultation

System design

Networking

Security hardware

Communication

Coordination

Service-oriented

Job description

Main Responsibilities

• Provide technical consultation, system design, and solution proposals to support sales Account Managers for projects across the SEA region.

• Support pre-sales activities including site surveys, client meetings, technical presentations, and system demonstrations.

• Review and validate system configurations and quotations to ensure accuracy and compliance with project requirements for the SEA region.

• Deliver technical training to SEA sales and technical teams to enhance knowledge and capabilities.

• Offer post-sales technical support for projects or customer service cases where assistance is required by Project Managers or engineers.

• Provide Testing & Commissioning (T&C) support for SEA projects.

• Conduct on-site client training and ensure delivery of training materials in a professional and clear manner.

• Ensure service quality aligns with standards and policies by delivering prompt and efficient responses to all service requests within the assigned region.

• Participate in internal training programs to continuously enhance technical skills and product knowledge.

Requirements

• Minimum 3 years of relevant experience in security systems, electronics, or small-scale electronic project implementation and commissioning, preferably within a multinational environment.

• Solid IT knowledge, particularly in security hardware, networking, and databases.

• Familiarity with access control systems, CCTV, and alarm system products is highly advantageous.

• Experience in technical pre-sales roles is a strong advantage.

• Strong communication and coordination skills.

• Service-oriented with a proactive attitude and a willingness to learn quickly.

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY SINGAPORE Pte Ltd)

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