Air Export Manager [Changi] - 1208

-; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking an Air Export Manager to lead a dynamic team in handling airfreight operations. This role involves overseeing export documentation, ensuring compliance with customs regulations, and managing a hybrid team for critical response activities. The ideal candidate will have a solid background in airfreight export operations, strong leadership skills, and a commitment to maintaining excellent relationships with vendors and stakeholders. Join this forward-thinking company and contribute to enhancing operational efficiencies while ensuring the highest standards of service in air export logistics.

Qualifications

• 2-3 years of experience in airfreight export operations required.
• Strong knowledge of customs regulations and airfreight documentation.

Responsibilities

• Lead a team handling export airfreight documentation and operations.
• Ensure compliance with customs procedures and monitor flight schedules.

Skills

Airfreight Documentation

Customs Regulations

Team Leadership

Customer Service

Problem Solving

Education

Relevant Experience in Airfreight Operations

Tools

CargoWise

Microsoft Office

Job description

Air Export Manager

• Working Location: Alps Ave (Changi)
• Working hours: Mon-Fri 9am-5.30pm | Alt Sat 9am-1pm
• Basic Salary: $4000-$5600

Responsibilities

• Lead a team of Air Export Ops (Local team + Offshore Business process outsourcing [BPO] team in Manila) who execute and handle full set of export airfreight documentation including HAWB (House Air Waybill), MAWB (Master Air Waybill), invoices, packing lists, permits and pre-alerts to destination office / origin shipper
• Lead a team of hybrid Export Ops + Customer Service for out of office hour and weekend activities (Critical Response Team - CRT)
• Manage resources and manpower deployment especially during weekend and PH
• Monitor flight schedules, cargo readiness, and ensure all documentation is submitted accurately and on time
• Ensure proper customs clearance procedures and compliance with relevant export regulations
• Track and trace export shipments, proactively provide updates to internal customers, and resolve delays or discrepancies
• Prepare and verify export billing, ensure costing is accurately reflected, and handle supplier / network invoices & disputes
• Build and maintain good working relationships with vendors and internal stakeholders
• Support the Senior Ops Manager for process re-engineering improvements and ad hoc operational tasks
• Maintaining knowledge of, and compliance with, international trade laws and regulations
• Documenting and maintaining records of all export transactions and ensure accuracy in all company databases and freight management system
• Assist the Senior Ops Manager to handle and manage Air Freight Terminal matters and escalations.
• Involved in new customer or process implementation and SOP maintenance
• Train and coach new staffs on board for export activities

Requirements

• Min. 2-3 years of relevant experience in airfreight export operations
• Strong knowledge of airfreight documentation, airline booking procedures, and customs/export regulations
• Familiar with Singapore customs procedures and systems (e.g., Tradenet, Cargo Community Network)
• Proficient in Microsoft Office and experience with freight forwarding software (e.g., CargoWise, Cargowise One, or equivalent)

Whatsapp [phone] (Hym)

Goh Hym Yien Reg No: R24121939

The Supreme Hr Advisory Pte Ltd EA No: 14C7279