Sales Admin ( Customer Support )

Target Recruitment Pte Ltd; Southwest; On-site; SGD 20,000 - 60,000; Full time

Job summary

This innovative firm is seeking a dedicated order processing specialist to join their team. In this role, you will be responsible for processing orders through effective communication with customers and internal teams, ensuring timely deliveries, and maintaining accurate sales records. You will also play a key role in resolving any issues that arise, making your contribution vital to customer satisfaction. If you thrive in a fast-paced environment and enjoy working collaboratively, this position offers a fantastic opportunity to make a significant impact in a supportive and dynamic workplace.

Qualifications

• Proficiency in MS Excel and customer service skills are essential.
• Must be a dedicated team player with the ability to meet deadlines.

Responsibilities

• Process orders via email or phone and ensure timely deliveries.
• Maintain sales and customer records, addressing customer feedback.

Skills

MS Excel

Customer Service Skills

Team Player

Ability to Work Under Deadlines

Tools

Word Processing Software

Spreadsheet Software

Job description

• Proficiency with Word Processing and Spreadsheet Software, particularly MS Excel.
• A team player with a high level of dedication and ability to work under deadlines.
• Customer service skills and experience in customer-facing roles.

Job Description:

• Responsible for order processing via email or phone, expediting orders through internal coordination with the production side and customers.
• After sales confirmation, liaise with the logistics department to ensure timely deliveries.
• If there is a delay, contact customers to resolve issues accordingly.
• Maintain and update sales and customer records, directing important feedback from customers to relevant departments.
• Stay up to date with new products and features.

Others:

Company located in the Tuas area.

5-day work week.

Contact: [e-mail]

Job category: Counter/Showroom/Exhibition Sales/Retail