Retail Ambassador (Part-time)

Love; Singapore; On-site; SGD 60,000 - 80,000; Part time

Job summary

Join a dynamic and empowering team at a leading womenswear brand that celebrates Asian women! As a retail associate, you will play a crucial role in enhancing customer experiences while promoting a positive shopping environment. This position offers the chance to work in a fast-paced setting, where your passion for fashion and customer service will shine. With a commitment to empowering women through style, you will help maintain store operations, assist customers, and ensure that every visit is exceptional. If you thrive in a supportive team atmosphere and are excited to contribute to a brand that values its community, this is the opportunity for you!

Benefits

Staff Discount

Uniform Credits

Gift Card Store Credits

Qualifications

• Strong interpersonal skills and service-oriented mindset.
• Ability to work independently and in a team.

Responsibilities

• Manage day-to-day retail operations and drive sales performance.
• Provide exceptional customer service and maintain store cleanliness.

Skills

Interpersonal Skills

Customer Service

Multi-tasking

Dependability

Passion for Fashion

Tools

POS System

Job description

About us

Love, Bonito is a digital-first company on a mission to empower the everyday Asian woman and inspire self-confidence. We are Southeast Asia’s leading womenswear brand, headquartered in Singapore, with an omnichannel presence across Hong Kong SAR China, Indonesia, Malaysia and a retail franchise in Cambodia. In addition, we have also expanded into international markets namely the Philippines and the United States of America.

Founded in 2010, we are proudly female-founded with more than 65% female representation in leadership roles (#girlpower!). We raised a US$50M Series C round in 2021 and know that we’re on the cusp of something great, where we’re working towards becoming the most thoughtful brand globally, for the Asian female consumer, especially when it comes to our products, community and experiences.

There’s a lot more work to be done with all of our exciting plans. So we’re looking to team up with people who are wildly passionate about making an impact and be part of a dynamic team, in a workplace with no corporate BS (yes, you read that right!)

You should have / be:

• A multi-tasker with the ability to work quickly in a fast-paced environment, and maintain a level of tidiness and cleanliness on the floor
• A dependable co-worker who can work independently and proactively
• An awesome team player with a touch of fun, encouragement, support and respect in your interactions with other staff members
• A Love, Bonito ambassador with a passion for the brand and our products
• Able to relate to our mission of empowering women through style, and have a strong personal sense of style and fashion

Main Responsibilities

• Responsible for the day-to-day retail operations & work with the store manager to drive store sales performance
• Cashier duties using the POS system to process payments, exchanges and returns.
• Receive and process new stock, replenishments, returns, damages and transfers, as well as support all stocktake exercises
• Provide a seamless shopping experience and ensure that all merchandise are available in all colours, sizes, and quantities on the floor
• Prepare and upkeep a clean shopping environment on the floor and at the fitting rooms
• Communicate to customers about on-going promotions & offers
• Promote first class service excellence & customer experience at all times
• Be a customer experience champion, including speaking to guests and offering advice on colour, fit, and silhouette to best suit their needs

Minimum Requirements:

• Good written and oral command of English.
• Service-oriented with strong interpersonal skills
• Min 15 hours per week
• Open to working closing shifts that can end at 11pm
• All staff must be open to work on weekends and on public holidays
• Must be available to work at least 1 weekend every week (either Saturday or Sunday)
• Ideally 6 months commitment

Compensation:

• Part-time: $12/hour
• Staff discount
• Uniform credits and gift card of store credits upon confirmation