Digital Wallet Product Manager - Global Payments

ByteDance; Singapore; On-site; USD 80,000 - 120,000; Full time

Job summary

ByteDance is seeking a Digital Wallet Product Manager to enhance the user experience and transaction volume for its fintech payment solutions. The role involves market analysis, product lifecycle management, and collaboration with cross-functional teams to drive product growth in a fast-paced environment.

Qualifications

• Over 4 years of experience as a product manager in fintech payment-related products.
• Strong business acumen with successful product growth experience.
• Proficiency in user experience design and data analysis.

Responsibilities

• Grow user base and transaction volume of digital wallet products.
• Conduct market research and develop business strategies.
• Manage the full product lifecycle from planning to operation.

Skills

Product Growth

Data Analysis

User Experience Design

Market Research

Stakeholder Management

Communication

Job description

Digital Wallet Product Manager - Global Payments

Singapore | Regular | Product | Job ID: A228330

Responsibilities

About Global Payment

The Global Payment team at ByteDance provides payment solutions—including payment acquisitions, disbursements, transaction monitoring, payment method management, foreign exchange conversion, accounting, reconciliations, and more—to ensure a smooth and secure payment experience on ByteDance platforms such as TikTok.

1. Be responsible for growing the user base and transaction volume of overseas digital wallet products, supporting global ecological business and users.
2. Understand user customs, habits, the competitive landscape, and regulatory requirements. Conduct market research and analysis to establish actionable value propositions and business strategies for digital wallets across different markets.
3. Develop growth plans based on user and business value, including user scenario expansion and marketing. Manage priorities and lead the implementation and launch of product capabilities.
4. Take end-to-end responsibility for the product lifecycle related to digital wallet growth—covering planning, design, development, testing, launch, and operation. Focus on user experience, growth ROI, backend management, risk control, anti-money laundering, and data analysis.
5. Oversee product operation through user feedback, research, and KPI analysis. Continuously enhance user experience, customer acquisition, and retention. Identify market insights and trends for product iteration.
6. Collaborate with cross-functional teams, manage stakeholders across markets, optimize requirement iteration processes, and improve delivery efficiency.

Qualifications

Minimum Qualifications:

1. Over 4 years of experience as a product manager in fintech payment-related products.
2. Strong business acumen with successful product growth experience.
3. Practical experience managing the full lifecycle of consumer-facing products, including requirements analysis, writing, data analysis, and operations.
4. Proficiency in user experience design, understanding user scenarios and psychology; strong logical, structured thinking, and abstract reasoning skills.
5. Self-driven, positive attitude, team-oriented, adaptable to fast-paced changes.
6. Good English communication skills for global team collaboration and product management.

Preferred Qualifications:

1. Knowledge in fintech / digital wallets / card products / digital banking domains.
2. Technical background is a plus.