Associate, Payment Area Business Analyst Lead

Mizuho Bank; Singapore; On-site; USD 60,000 - 100,000; Full time

Job summary

Join a leading global bank as an Associate in the Payment Area Business Analyst Lead role, where you will leverage your expertise in back-office operations and project management to support the implementation of a new Core Banking System across the Asia-Pacific region. This dynamic position requires meticulous attention to detail, strong analytical skills, and the ability to collaborate with diverse teams. You will play a crucial role in enhancing operational efficiency and ensuring high-quality documentation. If you're ready to make a significant impact in a fast-paced environment, this opportunity is perfect for you.

Qualifications

• 3+ years in remittance back-office operations with strong project management skills.
• Experience in creating BRD and FRD documents and data mapping.

Responsibilities

• Support IT projects related to remittance and manage project schedules.
• Gather user requirements and perform gap analysis for system improvements.

Skills

Back-office operations

Project management

Business requirements documentation

Analytical skills

Communication skills

Problem-solving

Leadership

Education

Bachelor's degree in Science or IT

Tools

Finastra

MS Access

RPA programming

Job description

Associate, Payment Area Business Analyst Lead

Job Responsibilities

• Support the team as a Subject Matter Expert in the management of Remittance-related IT projects.
• Participate in project management activities, including resolving user/system issues, managing vendors, resources, and project schedules.
• Facilitate system function and workflow design.
• Gather user and business requirements and perform gap analysis.
• Establish and introduce new work procedures and workarounds.
• Provide training to local and overseas users.
• Support User Acceptance Testing.
• Conduct studies to analyze system effectiveness.
• Liaise with end users, vendors, and head office on migration and other project tasks.
• Assist in preparing system and operation manuals.
• Prepare reports for management and head office as required.

Job Requirements

• At least 3 years of experience in back-office operations in the remittance area.
• Experience with the implementation of package systems (Finastra) is advantageous.
• Experience handling full remittance operations, including inward/outward remittance, drawback remittance, domestic RTGS, giro, and foreign exchange.
• Experience in collecting business requirements and standardizing workflows across different entities.
• Meticulous attention to detail and commitment to high-quality, precise requirement documentation.
• At least 1 year of experience creating BRD and FRD documents.
• Experience in data mapping, cleansing, migration support, and reconciliation.
• Bachelor's degree, preferably in Science or IT.
• Strong analytical, problem-solving, and decision-making skills.
• Team player with leadership experience preferred.
• Knowledge of Business Process Management (BPM).
• Excellent interpersonal, communication, and negotiation skills.
• Willingness to travel within the APAC region.
• Knowledge of MS Access or RPA programming is advantageous.

Preferred Certifications and Academic Background:

• IIBA certifications: ECBA, CCBA, CBAP, AAC.
• PMI certifications: PMI-PBA, PMI-ACP.
• BCS certifications: Foundation Certificate, Diploma of Business Analysis.

Company Profile

Mizuho Bank is a leading global bank with a large customer base in Japan and an extensive international network. We invite you to join as an Associate in our Asia-Pacific Corporate Function Coordination Department - Business Operations Analyst Section, responsible for promoting the new Core Banking System across Singapore and Asia-Pacific branches from a business operations and user perspective.