TikTok Local Services - Senior Product Manager

TikTok Pte. Ltd.; Singapore; On-site; USD 60,000 - 100,000; Full time

Job summary

Ein innovatives Unternehmen sucht einen dynamischen Teamplayer, der die lokale Dienstleistungsplattform durch strategische Planung und kreative Ansätze vorantreibt. In dieser Rolle sind Sie verantwortlich für die Akquise und Motivation von Review-Erstellern, um die Qualität und Quantität von Bewertungen zu erhöhen. Sie arbeiten eng mit verschiedenen Abteilungen zusammen, um Prozesse zu optimieren und sicherzustellen, dass die Benutzererfahrung auf höchstem Niveau bleibt. Wenn Sie eine Leidenschaft für das Wachstum von Communities und die Verbesserung von Dienstleistungen haben, ist dies die perfekte Gelegenheit für Sie.

Qualifications

• Über 3 Jahre Erfahrung in operativen Tätigkeiten.
• Starke Kommunikations- und Koordinationsfähigkeiten.

Responsibilities

• Wachstum der Review-Ersteller durch verschiedene Wachstumsstrategien.
• Verbesserung der Qualität und Quantität von Bewertungen.

Skills

Kommunikationsfähigkeiten

Koordinationsfähigkeiten

Datenanalyse

Kreator-Operationsmethoden

Logisches Denken

Education

Bachelorabschluss

Job description

Responsibilities

About the Team: With the mission of "Inspiring New Life and Helping Good Business," Local Service is committed to becoming the most trusted local service platform for users and partners. It creatively connects services and roles related to daily life through products like POI, Video, LIVE, Search, making daily experiences richer, more unique, and innovative. Additionally, Local Service fosters an inclusive and healthy business environment, supporting merchants, service providers, and creators to generate revenue and enhance efficiency.

The Local Services Business Development team aims to drive consumer traffic into the TikTok platform, converting it through planning and executing various product assortments, campaigns, and strategic policies.

Responsibilities

1. Responsible for the growth of review creators (e.g., Food, Travel) using various growth strategies to attract new creators and motivate them to write reviews. Able to independently develop and implement short-term and long-term user acquisition strategies.
2. Improve the quality and quantity of reviews by constructing material and spiritual incentive systems for creators and organizing related activities.
3. Ensure the healthy operation of the review ecosystem by setting high-quality review standards, promoting model construction, and collaborating with GNE to enhance user experience by optimizing strategies for identifying and managing negative reviews.
4. Coordinate cross-departmental cooperation, working with product managers in Singapore and Mainland China to drive process improvements, ensure project progress, and achieve results.

Qualifications

Minimum Qualifications

• Bachelor's degree or above, with over 3 years of operational work experience.
• Strong communication, coordination skills, and empathy; proficient in creator operation methodologies.
• Good observation and summarization skills, data sensitivity, and ability to discover and leverage data value.
• Logical thinking, excellent communication skills, and focus on processes and results.
• Target-oriented with resilience to pressure, capable of maintaining efficient execution and work rhythm.

Preferred Qualifications

• Experience in the local services industry.
• Proven success in leading projects and teams in dynamic, fast-paced environments.