Assistant Operation Executive

SUN CITY MAINTENANCE PTE. LTD.; Singapore; On-site; SGD 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Operations Manager to oversee cleaning operations and ensure compliance with standards. This role involves motivating staff, managing training programs, and maintaining client relationships to achieve operational excellence. The ideal candidate will have strong leadership skills and a passion for service quality. Join a forward-thinking company that values teamwork and dedication, and play a key role in delivering exceptional service to clients while fostering a positive work environment.

Qualifications

• Experience in managing cleaning operations and staff training.
• Strong communication skills for client interactions and team motivation.

Responsibilities

• Model and communicate the company's mission and values to staff.
• Prepare operational documentation for compliance and deadlines.
• Guide and inspect cleaning tasks to meet client expectations.

Skills

Team Leadership

Operational Compliance

Training and Development

Client Relationship Management

Inventory Management

Education

High School Diploma

Bachelor's Degree in Management

Job description

1) Model, motivate and communicate regularly to all site staff on the mission, vision, and core values

2) Prepare, organize, collate and submit all required operational and HR documentation to achieve compliance guidelines and deadlines

3) Forecast, plan, recruit and deploy manpower duties and schedules to meet the site contractual requirements

4) Guide, coach, and inspect daily and ad-hoc cleaning jobs and tasks are performed according to clients expectations and SOPs guidelines

5) Conduct and monitor effective OJT training to all new operations staff based on the training blueprint standards to achieve operational excellence and skillsets

6) Attend to all feedbacks or complaints from clients and take immediate measures to solve the issues and prevent future recurrence

7) To place an order, replenish, monitor, and track cleaning material stock and equipment to achieve minimum wastage

8) Conduct and upkeep proper record of Client's Meeting. Toolbox meeting staff safety Induction and all relevant Workplace Safety & Health documentation