Manager / Senior Assistant Manager, Clinical Operations

MCI CAREER SERVICES PTE. LTD.; Singapore; On-site; SGD 60,000 - 100,000; Full time

Job summary

An established industry player seeks a dedicated professional to enhance patient experiences through effective hospital planning and operations management. In this permanent role, you will lead discussions on the development of a new hospital, collaborating with various stakeholders to optimize service flows and operational models. Your expertise in healthcare operations and strong leadership skills will be crucial in guiding project progress and ensuring alignment with strategic goals. If you are a self-motivated individual with a passion for improving healthcare services, this opportunity is perfect for you.

Qualifications

• 7+ years of experience in healthcare operations preferred.
• Strong leadership and organizational skills required.

Responsibilities

• Lead discussions for hospital development and service planning.
• Facilitate workshops to gather user requirements and develop methodologies.

Skills

Interpersonal Skills

Communication Skills

Organizational Skills

Leadership

Analytical Skills

Problem-Solving Skills

Time Management

Multitasking

Education

Bachelor's Degree in Healthcare Administration

Bachelor's Degree in Business Administration

Tools

MS Office

Job description

Job Summary:

Working Days: 5 days

Location: West Region

Role Type: Permanent

Job Descriptions:

• Attend user engagement workshops to provide subject matter input throughout the hospital design planning process, aiming to optimize patient journeys and enhance patient experience.
• Lead discussions for road-mapping Tengah Hospital development, including clinical service planning, infrastructure development, and resourcing planning.
• Collaborate with consultants, medical planners, and internal stakeholders to develop service flow design and planning parameters aligned with the project's strategic goals.
• Facilitate workshops and coordinate meetings with stakeholders to understand project requirements, develop methodologies, technologies, and assumptions for projects.
• Develop end-user briefs, operational requirements, guidelines, and work processes. Organize workshops to gather user requirements and test new models virtually and with physical prototypes.
• Prepare business cases to seek approval for infrastructure growth and funding.
• Track, monitor, and update management on various work streams and planning areas, escalating concerns promptly.
• Prepare periodic reports to update the Tengah Hospital Committee on project progress.
• Organize and lead activities related to the development of Tengah General and Community Hospital.
• Implement operational models in line with hospital service development, ensuring alignment with budget and guidelines.
• Coordinate meetings, book venues, prepare agendas and minutes, arrange catering if needed, and maintain filing systems.
• Raise procurement and payment requests as required.
• Perform any other projects or tasks assigned by the Reporting Officer.

Job Requirements:

• Bachelor's degree in healthcare administration, business administration, or related field.
• Minimum 7 years of experience in healthcare operations; more experience may be considered for senior roles.
• Excellent interpersonal and communication skills to develop strong working relationships at various levels.
• Strong organizational and time management skills.
• Leadership qualities with the ability to motivate and develop teams.
• Self-motivated, resourceful, with analytical and problem-solving skills.
• Able to multitask and work under stress.
• Proficient in MS Office applications.

Applicants with relevant experience are encouraged to apply. Those without may still be considered for other opportunities.

Please submit your updated resume in MS Word format using the APPLY NOW button or send your CV via WhatsApp to [phone].

By submitting your personal data and/or resume, you consent to its collection, use, and disclosure by the company for recruitment purposes.

Note: Only shortlisted candidates will be notified.

Routray Prajnya (Lilly)

Reg No: R1873296

MCI Career Services Pte Ltd

EA Licence: 06C2859