Technical Sales Support Executive

SPD Scientific Pte Ltd; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A leading company in Singapore is seeking a Technical Sales Support Executive to manage customer inquiries, assist in contract administration, and support the technical team in preparing quotations. The ideal candidate will have a degree in Business Administration and at least 3 years of relevant experience. Strong organizational and communication skills are essential, along with proficiency in Microsoft Office and familiarity with ERP or CRM systems.

Qualifications

• Minimum 3 years of experience in Technical Sales Support Executive, quotations, and/or contract administration.

Responsibilities

• Handle technical-related customer enquiries via calls and emails.
• Support the Technical team in preparing quotations and proposals.
• Maintain and update contract records and customer databases.

Skills

Attention to Detail

Organizational Skills

Time Management

Communication

Education

Degree in Business Administration

Tools

Microsoft Office

ERP

CRM

Job description

Key Responsibilities:

• Handle technical-related customer enquiries via calls and emails, providing timely and accurate information.

• Support the Technical team in preparing quotations, proposals, and tender submissions.

• Assist in the review and processing of contracts, ensuring all terms and deliverables are clearly documented and aligned with company policies.

• Maintain and update contract records, pricing agreements, and customer databases accurately.

• Monitor contract milestones and deliverables, and follow up with stakeholders on renewals, extensions, or service obligations.

• Coordinate with engineers to ensure feasibility and accurate specifications in quotations.

• Assist in administrative tasks such as scheduling support staff shifts, coordinating meetings, and managing team calendars.

• Build and maintain good relationships with clients by acting as a reliable point of contact for contract- or quotation-related queries.

• Generate regular reports on quotation activity, contract status, and support issues.

• Work closely with the Operations and Logistics teams to support order fulfilment, installation, or deployment of solutions.

Requirements:

• Degree in Business Administration, or a related discipline.

• Minimum 3 years of experience in Technical Sales Support Executive, quotations, and/or contract administration.

• Strong attention to detail, especially in handling pricing, terms, and specifications.

• Good organizational and time-management skills with the ability to handle multiple deadlines.

• Proficient in Microsoft Office (Excel, Word, PowerPoint); experience with ERP or CRM systems is a plus.

• Excellent written and verbal communication skills in English.

• A team player with a proactive and service-oriented mindset.