Senior Executive/ Assistant Manager, Operations Support (Healthcare)

MCI Career Services Pte Ltd; Singapore; On-site; SGD 40,000 - 80,000; Full time

Job summary

An established industry player seeks a dedicated operations manager to oversee clinical service points. In this role, you will manage daily operations, enhance service quality, and ensure efficient service delivery. Collaborating with clinical and operational teams, you will contribute to strategic planning and project execution while supervising staff. This position offers a chance to make a significant impact in a dynamic environment focused on patient satisfaction and operational excellence. If you possess strong analytical and communication skills, this opportunity is perfect for you.

Benefits

AWS

Performance Bonus

Yearly Increment

Qualifications

• Strong analytical, coordination, interpersonal, and communication skills required.
• Proficient in Microsoft Office applications.

Responsibilities

• Manage daily operations and service quality of clinical service points.
• Drive service quality and patient satisfaction through workflow improvements.
• Assist with budgeting and business plan development to meet targets.

Skills

Analytical Skills

Coordination Skills

Interpersonal Skills

Communication Skills

Microsoft Office (Word, Excel, PowerPoint)

Tools

Microsoft Office

Job description

Job Summary:

• Working hours: 8am – 5.30pm (Monday – Thursday), 8am – 5pm (Friday)

• Location: West

• AWS + PB + Yearly Increment

Responsibilities:

The role is responsible for managing the daily operations, business performance, and service quality of assigned clinical service points. Working closely with clinical and operational stakeholders, the incumbent will also contribute to strategic planning, project execution, and staff management to ensure efficient and effective service delivery.

• Operations: Oversee day-to-day clinic operations, resolve system/process issues with stakeholders, and support procurement and project planning efforts.

• Service Improvement: Drive service quality and patient satisfaction by reviewing workflows and initiating improvement strategies.

• Business & Budget Management: Assist with budgeting, track expenditures, and support the development of business plans to achieve volume and financial targets.

• Staff Management: Supervise and support non-nursing staff, including onboarding, training, performance management, and retention.

• Communication & Projects: Act as a communication bridge between staff and leadership, and support departmental projects and initiatives as assigned.

Requirements:

• Strong analytical, coordination, interpersonal, and communication skills.

• Proficient in Microsoft Office applications, including Word, Excel, and PowerPoint.

Applicantswho possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

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We regret to inform that only shortlisted candidates would be notified.

Jessica Grace Wong Hui Ying

Registration No.: R24123928

EA License No: 06C2859 (MCI Career ServicesPteLtd)