Technical Services Executive (Temp Contract) [DTD]

Workforce Singapore; Singapore; On-site; SGD 30,000 - 60,000; Full time

Job summary

An established industry player is looking for a dedicated individual to support its digital transformation efforts on a temporary contract. This role involves ensuring the timely submission of reports, overseeing vendor performance, and managing VIP IT support services. The ideal candidate will have a solid foundation in Information Technology or Accounting, excellent communication skills, and proficiency in MS Office. Join a dynamic team focused on enhancing operational efficiency and supporting the local workforce's transformation.

Qualifications

• Minimum 1 year of experience in a related field.
• Knowledge in Information Technology or Accounting is essential.

Responsibilities

• Ensure timely submission and review of monthly reports related to ICT services.
• Oversee management and performance of outsourced End-User Support Services vendor.

Skills

Information Technology Knowledge

Accounting Knowledge

MS Office Proficiency

Communication Skills

Interpersonal Skills

Job description

What the role is:

We are seeking an individual to support WSG’s digital transformation efforts on a 1-year temporary contract. You will report directly to the Deputy Director of the Digital Tech Division (DTD).

What you will be working on:

1. Ensure timely submission and conduct initial review of monthly reports related to Whole-of-Government (WoG) ICT services.

2. Oversee the management and performance of the outsourced End-User Support Services (EUSS) vendor.

3. Manage and coordinate VIP IT support services to ensure high service standards.

4. Verify and trace invoices associated with WoG ICT services to ensure accuracy and compliance.

5. Monitor, track, and verify IT assets and software licenses to maintain proper inventory and licensing standards.

6. Plan and provision IT work tools and equipment for agency staff, based on operational requirements.

7. Liaise with relevant WoG service providers to support ongoing operations and manage escalations effectively.

What we are looking for:

• Minimum 1 year of working experience in a related field.

• Possess knowledge in Information Technology or Accounting.

• Proficient in MS Office.

• Good communication and interpersonal skills with different levels of stakeholders.

All applicants will be notified whether they are shortlisted within 4 weeks of the closing date of this job posting.

About Workforce Singapore

Workforce Singapore (WSG) is a statutory board under the Ministry of Manpower (MOM). It oversees the transformation of the local workforce and industry to meet ongoing economic challenges. WSG promotes the development, competitiveness, inclusiveness, and employability of all levels of the workforce. This ensures that all sectors of the economy are supported by a strong, inclusive Singaporean core. While its key focus is to help workers meet their career aspirations and secure quality jobs at different stages of life, WSG also addresses the needs of business owners and companies by providing support to enable manpower-lean enterprises to remain competitive. It helps businesses in various economic sectors create quality jobs, develop a manpower pipeline to support industry growth, and match the right people to the right jobs.