Remittance Senior Officer (Outsourcing)

United Overseas Bank Limited (UOB); Singapore; On-site; SGD 45,000 - 60,000; Full time

Job summary

A leading bank in Asia is seeking a Remittance Operations Officer to manage remittance transactions and ensure compliance with regulations. The role involves customer inquiries, operational tasks, and improving efficiency. Ideal candidates will have a Bachelor's degree and banking experience.

Qualifications

• Minimum of 2 years’ experience in banking, preferably in wholesale banking.
• Strong knowledge of banking products, especially in cash management.

Responsibilities

• Check inbound and outbound remittance transactions to ensure compliance.
• Manage daily operational tasks such as reconciliation and investigation.
• Identify opportunities to improve operational efficiency.

Skills

Customer Service

Initiative

Attention to Detail

Education

Bachelor’s degree in Business Administration

Bachelor’s degree in Finance

Tools

MS Office

Excel

Job description

Job Title: Remittance Operations Officer

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories across Asia Pacific, Europe, and North America. Our history spans over 80 years, guided by our core values of Honorable, Enterprising, United, and Committed. We strive to do what is right, build for the future, work as one team, and pursue long-term success.

The Technology and Operations division comprises five specialized teams: business partnership, technology, operations, risk governance, and planning support and services. We collaborate closely to leverage technology in supporting our physical and digital banking services and operations, including developing, centralizing, and standardizing systems and processes across Singapore and international branches.

Key Responsibilities:

1. Check inbound and outbound remittance transactions via various channels (Internet Banking, Mobile Banking, Over-the-counter) to ensure compliance with Group and Local Procedures and Regulations.
2. Provide timely and accurate responses to customer inquiries through email, telephone, letters, and faxes.
3. Manage daily operational tasks such as suspense GL/Nostro reconciliation and investigation, resolving discrepancies promptly.
4. Identify opportunities to improve operational efficiency, reduce costs, and enhance processes.
5. Perform transaction monitoring and report suspicious cases to relevant authorities as required.
6. Implement policies and procedures to prevent money laundering and terrorist financing, ensuring adherence to applicable laws and regulations.
7. Handle regulatory reporting obligations and stay updated on regulatory changes, implementing necessary actions within deadlines.
8. Perform other duties as assigned by the supervisor.

Qualifications:

• Bachelor’s degree in Business Administration, Finance, or related field.
• Minimum of 2 years’ experience in banking, preferably in wholesale banking.
• Strong knowledge of banking products, especially in cash management.
• Proficiency in English and MS Office applications, particularly Excel.
• Ability to work independently, take initiative, and meet deadlines.
• Motivated, proactive, organized, detail-oriented, and capable of managing multiple priorities.
• Experience in a customer service environment is preferred.

UOB is an equal opportunity employer. We do not discriminate based on age, race, gender, religion, disability, or other non-merit factors. Please inform us if you require assistance or accommodations during the recruitment process.