Customer Engagement Officer - [ Full-time| Up to $2300|Good career progression]

PERSOLKELLY Singapore Pte Ltd (Formerly Kelly Services Singapore Pte Ltd); Singapore; On-site; SGD 20,000 - 60,000; Part time

Job summary

Join a prominent leader in the aviation industry and play a vital role in delivering exceptional service. This innovative firm offers a dynamic environment where you can assist passengers and visitors, ensuring a smooth airport experience. With a focus on customer satisfaction, you will address inquiries across various platforms and manage on-site situations. Enjoy a competitive salary, a balanced work schedule, and comprehensive training. If you thrive in a fast-paced setting and are passionate about helping others, this opportunity is perfect for you.

Benefits

Competitive salary

Work-life balance

Comprehensive training

Complimentary transport

Flexible part-time opportunities

Qualifications

• Minimum of 1 year of customer service experience.
• Proactive and resourceful with strong problem-solving skills.

Responsibilities

• Provide seamless support to passengers for a smooth airport experience.
• Address customer inquiries and feedback effectively.

Skills

Customer Service

Problem Solving

Communication

Flexibility

Education

GCE 'O' Level

Job description

Join a prominent leader in the aviation industry and play a vital role in delivering exceptional service. If you’re passionate about assisting people and thrive in a fast-paced environment, we’d love to have you on our team!

Key Responsibilities:

• Provide seamless support to passengers and visitors, ensuring a smooth airport experience

• Address customer inquiries and feedback, delivering effective solutions tailored to their needs

• Assist passengers with flight information and recommend airport facilities, dining, and retail options

• Respond to customer queries across various platforms, including phone calls, emails, chatbot, and social media

• Manage on-site medical emergencies and incidents, escalating issues when necessary

• Take on additional tasks as assigned to ensure smooth operations

Key Requirements:

• GCE "O" Level with a minimum of 1 year of customer service experience

• Proactive, resourceful, and adept at problem-solving

• Confident and comfortable interacting with passengers from diverse backgrounds

• Flexible to work on rotating shifts

What’s on offer?

• Competitive salary of up to $2,300/month, inclusive of allowances

• Work-life balance with a 4-day work, 2-day off schedule

• Comprehensive training and uniform provided

• Complimentary transport to and from work

• Flexible part-time opportunities available

Interested applicants, please email to [e-mail] or WhatsApp to 98266796

Thank you for your interest but only shortlisted applicants will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to P-Serv Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.p-serv.com.sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.

EA License No: 90C3494
EA Personnel No: R21102746
EA Personnel Name: Tay Hui Huang