Telemarketing (Citibank), Analyst | Singapore, SG

AIA Singapore Private Limited; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a Telemarketing Analyst to join their dynamic marketing team. In this role, you will perform outbound calls to customers, aiming to achieve sales targets through effective communication and understanding of customer needs. Your contributions will directly impact the mission of helping individuals live Healthier, Longer, Better Lives. If you possess strong interpersonal skills and a background in telemarketing or sales, this is a fantastic opportunity to build a rewarding career while making a positive difference in the community.

Qualifications

• 1 year of Call Centre or Telemarketing experience in the Financial Industry.
• Strong communication and interpersonal skills are essential.

Responsibilities

• Perform outbound telemarketing calls to achieve sales targets.
• Understand customer needs and recommend suitable products.

Skills

Interpersonal Skills

Communication Skills

Sales Skills

Education

'O' Level or higher

Job description

Telemarketing (Citibank), Analyst

AIA Singapore Private Limited Singapore Apply now Posted 14 hours ago Permanent Competitive

At AIA we've started an exciting movement to create a healthier, more sustainable future for everyone.

It's about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.

And as part of our marketing, distribution & partnership team, you'll play a vital part in advancing this movement. From inspiring meaningful connections with customers, partners and other stakeholders, to delivering purpose-led brand positioning and messaging, you'll be making a positive, healthy impact across all channels. You will have a unique and important part to play in helping more people live Healthier, Longer, Better Lives.

So if you believe in inspiring a better future, read on.

About the Role

Responsible for performing outbound calls to customers for cross-sell targets.

What you will do:

• Perform telemarketing calls to leads provided by partners to achieve sales target
• Understand the needs of the customers and recommend suitable products to them
• Convert leads provided by partner to sales through telemarketing activities
• Ensure call activities are conducted with full adherence to regulations and in line with the Quality standards

What we require:

• Obtained a minimum of 'O' Level or higher.
• Possess 1 year of prior Call Centre and/or Telemarketing/Telesales experience within Financial Industry
• Good interpersonal and communication skills

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.