Customer Service (Enrichment Centres) $2.5–3K | Retail Hours | Good Locations

Workplus Recruitment Centre Pte Ltd; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A vibrant enrichment school in Singapore is seeking a Customer Service Executive to manage daily operations, handle enquiries, and ensure customer satisfaction. The role requires strong interpersonal skills and the ability to work weekends and evenings. Join a team dedicated to enhancing children's educational experiences in a supportive environment.

Benefits

Attractive compensation package

Qualifications

• Min. diploma or relevant work experience in education, hospitality, or retail management.

Responsibilities

• Manage daily operations, including walk-ins and telephone enquiries.
• Handle feedback and resolve complaints to ensure customer satisfaction.
• Liaise with parents and teachers about feedback and progress.

Skills

Interpersonal Skills

Teamwork

Task Prioritization

Education

Diploma

Job description

Customer Service Executive (Enrichment Centres – Retail Hours) $2.5–3K | Vibrant Culture | Good Locations!

• $2,500–3,000
• Weekends & Evenings Required
• Mondays & Tuesdays OFF
• Good Locations (near MRTs)

Our Client is a well-established & premium enrichment school located at convenient locations around Singapore.

Responsibilities (Education Advisor / Customer Service):

• Manage the daily-operations of a centre, including walk-ins, telephone enquiries and providing course consultations to parents
• Handle general admin duties such as daily collections & updating records in the company’s CRM system.
• Handle feedback & resolve complaints by providing solutions to ensure customer satisfaction
• Liaise with Parents and Teachers about parents’ feedback and children’s progress
• Work well with other centres & with other departments such as curriculum and accounting for the ultimate benefit of our students & parents

Requirements

• Min. diploma or relevant work experience in education, hospitality, retail management or related
• Good interpersonal skills with ability to liaise & coordinate with parents/teachers
• Ability to work both independently & as part of a team
• Ability to prioritize tasks
• Able to work Full days on Saturdays & Sundays and on Weekday afternoons & evenings (2 consecutive weekdays off)

Other Information

• Full-time, permanent role
• Attractive compensation package
• Working hours are full days on Saturdays & Sundays and afternoons & evenings on weekdays
• 2 consecutive weekdays off

HOW TO APPLY:

** Please submit your CV in Microsoft Words to Valerie Ang Weiyi (Reg no: R1440333) to the email provided **

[e-mail]

FOR IMMEDIATE CONSIDERATION:

Please indicate the below information in your resume:

• Current & Expected salary
• Reason(s) for leaving
• Availability to commence work